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Leveraging Lean in Healthcare
Winner of a 2013 Shingo Research and Professional Publication AwardThis practical guide for healthcare executives, managers, and frontline workers, provides the means to transform your enterprise into a High-Quality Patient Care Business Delivery System. Designed for continuous reference, its self-contained chapters are divided into three primary s
Ethics in Health Administration: A Practical Approach for Decision Makers
Ethics in Health Administration translates the principles and practice of ethics into usable information for application to the real world of health care administration. Based on a model that centers on the administrators’ role in practice-based ethics, this text also recognizes influences that impact their ethics in decision making. Fictional cases based on real world events help to emphasize chapter content and make it interesting for the learner. Each chapter contains at least two cases for class discussion, as well as references and websites. The Second Edition is a thorough revision that includes urther clarification of terms, new cases, new information on patient-centered care, new information on disaster planning, new material on the culture of compassion, updated instructor resources, and more.
Are We There Yet?
At a time when policy makers are increasingly interested in shared decision making, this book tells the story of how to deliver tools created to help patients make better informed decisions. The real-world cases in this book, describe how pioneers from the US and UK introduced tools designed to help patients become well informed about tough decisions. They describe efforts to get the tools integrated into healthcare systems, sometimes with success, but often in the face of seemingly insurmountable obstacles. To better understand the challenges, each case in this book is reviewed through the lens of three different perspectives: Relational Coordination Theory presented by Jody Hoffer Gittell; Normalization Process Theory presented by Glyn Elwyn; and Microsystems presented by Marjorie M Godfrey. In the last chapter, Glyn Elwyn writes a provocative analysis of the steps that might be needed to facilitate large-scale implementation. Elliott Fisher comments in his foreword that “the gap between promise and reality remains deep and wide.” This book helps explain how we rise to meet this challenge.
Lean Healthcare
Lean healthcare is not about being better, but rather becoming the best at getting better. Today's challenge in the healthcare environment is your ability to improve at a greater rate than surrounding competitors. This book focuses on the model, strategy, and lessons learned in implementing lean thinking in a practical way. Using real-world case studies, the book provides approaches and tools to facilitate rapid improvements, along with a bonus section on pandemic preparedness. By following this accessible, user-friendly guide, you can achieve meaningful results right away. Dr. Dennis R. Delisle currently serves as the Executive Director for The Ohio State University Wexner Medical Center's flagship University Hospital. Through the Thomas Jefferson University College of Population Health, Dennis founded and oversees the Master of Science degree program in Operational Excellence, one of the first of its kind in the nation. He is the author of two books about streamlining and transforming healthcare.
Usability Evaluation of Online Learning Programs
Successful use of information and communication technologies depends on usable designs that do not require expensive training, accommodate the needs of diverse users and are low cost. There is a growing demand and increasing pressure for adopting innovative approaches to the design and delivery of education, hence, the use of online learning (also called E-learning) as a mode of study. This is partly due to the increasing number of learners and the limited resources available to meet a wide range of various needs, backgrounds, expectations, skills, levels, ages, abilities and disabilities. The advances of new technology and communications (WWW, Human Computer Interaction and Multimedia) have made it possible to reach out to a bigger audience around the globe. By focusing on the issues that have impact on the usability of online learning programs and their implementation, Usability Evaluation of Online Learning Programs specifically fills-in a gap in this area, which is particularly invaluable to practitioners.
The Lean-Agile Way
Discover how mastering Lean, Agile, and VSM principles and practices can enhance your product delivery performance, mitigate risk, and foster business agility, giving you a competitive edge Key Features Learn how to apply Lean practices to eliminate waste and delays, ensuring value for your customers Master Agile practices to address problems and create value-centric products and services Explore VSM methods and tools to identify and prioritize improvement opportunities that maximize value addition Purchase of the print or Kindle book includes a free PDF eBook Book DescriptionIn the fast-paced business and IT landscape, efficiency is key to success. To excel in delivering value to customers,...
Project Planning & Management
roject Planning and Management: A Guide for Nurses and Interprofessional Teams, Second Edition serves as a primary resource for students developing and implementing clinical projects as a requirement for course completion.
Improving Performance in Service Organizations
Improving Performance in Service Organizations guides professionals through the application of lean concepts and methods in the service sector. Agencies can use this innovative approach to analyze operations and determine ways to eliminate activities that are wasteful and add no value to the services delivered. Service organizations that undergo a lean transformation optimize the use of time and money associated with operations and ensure that scarce resources are allocated to the activities that produce the greatest value for clients served. Using a lean lens within the context of the organization's goals and mission taps into the latent energy and innovative ideas of personnel and releases resources trapped in a vicious cycle of wasted work efforts. By applying the lean concepts, methods, and tools introduced in this book and creating a culture of continuous improvement, service organizations can increase effectiveness and improve accountability for the funding they receive. This book is also well suited for academic courses in quality improvement/business operations management in business and/or social service programs.
Lean Organization: from the Tools of the Toyota Production System to Lean Office
Lean Organization for Excellence describes the right way to implement lean thinking inside both manufacturing and service industries. After explaining the origins of the concept and discussing 'wastes' and value added, the book aims to set out a precise path of action. To this end, the so-called Hoshin Kanri method of defining business objectives and targets is explained, and a Value Stream Mapping tool that serves to identify all wastes is described. Subsequent chapters cover each of the TPS (Toyota Production System) tools, from 5S to SMED, and special attention is devoted to the Ducati case study, in which tools such as 5S and Kanban are applied. Lean metrics and the innovative Value Stream Accounting are discussed, and the closing chapter focuses on Lean Office for the service industry. Each chapter includes illustrations and tables relating to practical cases concerning the subject under consideration, based on real consultancy experiences.
