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A 35 week curriculum of daily phonemic awareness lesson plans developed on a systematic scope and sequence of skills with explicit modeling.
NLP (Neuro-Linguistic Programming) is a powerful communication skills tool for every manager who wants to improve their powers of persuasion and leadership. There are many books setting out the relevant techniques; this is the first to show them at work in a practical management setting. The authors, both of them experienced NLP trainers, look in turn at each of the key elements in the management process and show how NLP can help. They explain- how to capture other people's attention and trust - how to motivate - how to use language (including body language) to maximum effect - how to handle staff appraisals - how to develop a consistent set of organizational values.
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A practical guide for providing exceptional client service Most advertising and marketing people would claim great client service is an elusive, ephemeral pursuit, not easily characterized by a precise skill set or inventory of responsibilities; this book and its author argue otherwise, claiming there are definable, actionable methods to the role, and provide guidance designed to achieve more effective work. Written by one of the industry's most knowledgeable client services executives, the book begins with a definition, then follows a path from an initial new business win to beginning, building, losing, then regaining trust with clients. It is a powerful source of counsel for those new to the business, for industry veterans who want to refresh or validate what they know, and for anyone in the middle of the journey to get better at what they do.
Bug! Rug! Mug! Hug! These dust bunnies love to rhyme. Well, except for Bob. Much to the other bunnies’ frustration, Bob can never get the rhythm right. Then he saves everyone from a big, scary monster wielding—gasp!—a broom, and they all breathe a sigh of relief. But can Bob save them from the big, scary monster’s next attack? Vrrrrrroooommm...
Provides an explanation of phonics, a method of reading instruction that focuses on the relationship between sounds and their spellings, and features over one hundred activities for the classroom, as well as sample lessons, word lists, and teaching strategies.