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Milosevic
Offers an account of a man who started wars, whose rhetoric whipped up Serb nationalism to a frenzy of "ethnic cleansing" and yet who retained for a decade the ability to wrap the "international community" round his little finger.
Croatia
From the ashes of former Yugoslavia an independent Croatian state has arisen, the fulfillment, in the words of President Franjo Tudjman, of the Croats' "thousand-year-old dream of independence." Yet few countries in Europe have been born amid such bitter controversy and bloodshed: the savage war between pro-independence forces and the Yugoslav army left about one-third of the country in ruins and resulted in the flight of a quarter of a million of the country's Serbian minority.In this book an eyewitness to the breakup of Yugoslavia provides the first full account of the rise, fall, and rebirth of Croatia from its medieval origins to today's tentative peace. Marcus Tanner describes the creat...
World Report 2020
The best country-by-country assessment of human rights. The human rights records of more than ninety countries and territories are put into perspective in Human Rights Watch's signature yearly report. Reflecting extensive investigative work undertaken by Human Rights Watch staff, in close partnership with domestic human rights activists, the annual World Report is an invaluable resource for journalists, diplomats, and citizens, and is a must-read for anyone interested in the fight to protect human rights in every corner of the globe.
Firm Competitive Advantage Through Relationship Management
Relationship management (RM) is an essential part of business, but its success as a business model can be hard to measure, with some firms embracing a model that is truly relationship-orientated, while others claim to be relationship-orientated but in fact prefer transactional short-term gain. This open access book aims to develop a mid-range theory of relationship management, examining truly relationship-orientated firms to discover not only what qualities these firms have that make them successful at the RM model, but also what benefits this model has for the firm. It addresses questions like how RM-mature companies achieve and sustain competitive advantage, and what determines the scale and scope of these firms, illustrating with case studies. This book will be of interest to scholars studying leadership and strategy, especially those interested in relationship management, business ethics and corporate social responsibility. It will also be of interest to professionals looking to develop their understanding of relationship management.
Bosnian, Croatian, Serbian, a Textbook
Three official languages have emerged in the Balkan region that was formerly Yugoslavia: Croatian in Croatia, Serbian in Serbia, and both of these languages plus Bosnian in Bosnia-Herzegovina. Bosnian, Croatian, Serbian, a Textbook introduces the student to all three. Dialogues and exercises are presented in each language, shown side by side for easy comparison; in addition, Serbian is rendered in both its Latin and its Cyrillic spellings. Teachers may choose a single language to use in the classroom, or they may familiarize students with all three. This popular textbook is now revised and updated with current maps, discussion of a Montenegrin language, advice for self-study learners, an exp...
Freedom in the World 2018
Freedom in the World, the Freedom House flagship survey whose findings have been published annually since 1972, is the standard-setting comparative assessment of global political rights and civil liberties. The survey ratings and narrative reports on 195 countries and fifteen territories are used by policymakers, the media, international corporations, civic activists, and human rights defenders to monitor trends in democracy and track improvements and setbacks in freedom worldwide. The Freedom in the World political rights and civil liberties ratings are determined through a multi-layered process of research and evaluation by a team of regional analysts and eminent scholars. The analysts use...
