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The go-to guide for learning what to say and how to say it In this climate of near constant streams of media messages, organizations need to know how to effectively communicate risks to their audiences and what to say when a crisis strikes. Risk and Crisis Communications: Methods and Messages is designed to help organizations understand the essential components of communicating about risks during a crisis, and it carves out a role for safety health and environmental (SH&E) professionals in the process. Covering common theoretical concepts and explaining the positions of noted experts in the field such as Peter Sandman and Vincent Covello, the book provides a fundamental understanding of the ...
Promoting Nonprofit Organizations is a practical guide to developing and implementing a strategic public relations program to enhance a nonprofit’s reputation. The ways in which businesses – both for-profit and not-for-profit – communicate with customers has changed dramatically in recent years. Coupled with economic uncertainty, nonprofits have had to adopt a leaner operational mode, further underlining the need for organizations to take advantage of all the promotion strategies available to them. This book: Discusses why public relations and reputation management go hand-in-hand with marketing efforts Offers a step-by-step guide to develop a public relations strategy Considers the importance of nonprofit sustainable citizenship Provides tips for reputation enhancement using a range of tools, such as social media and board ambassadorship Guides the reader in developing a reputation approach to crisis communication management Highly practical in its approach, this book is a great guide for students in public relations and nonprofit management courses, as well as for professionals seeking to enhance the success of their nonprofit organization.
After a major disaster, when investigators are piecing together the story of what happened, a striking fact often emerges: before disaster struck, some people in the organization involved were aware of dangerous conditions that had the potential to escalate to a critical level. But for a variety of reasons, this crucial information did not reach decision-makers. So, the organization moved ever closer to catastrophe, effectively unaware of the possible threat—despite the fact that some of its employees could see it coming. What is the problem with communication about risk in an organization, and why does this problem exist? What stops people in organizations or project teams from freely rep...
The collection of essays reviews, explores and reports on the state of the digitalized world and a number of communication issues. It is a readable, non-technical publication which offers a comprehensive presentation of communication issues, trends, data, and likely future developments in the digitalized world.
Groundbreaking in its range of disciplines and cultural backgrounds, Thinking through Science and Technology explores how individual and societal beliefs, values, and actions are transformed by science, technology, and engineering. Practical and theoretical insights from philosophers, policymakers, STS scholars, and engineers illuminate the promise, perils, and paradoxes that arise with technoscientific change. This collection of original research develops a philosophical understanding of technology and its inscription in a wider web of social and political meanings, values, and civilizational change. It explores foundational beliefs at the core of engineering education and practice, with an...
From general theories and concepts exploring the meaning and causes of crisis to practical strategies and techniques relevant to crises of specific types, crisis management is thoroughly explored. Features & Benefits: @* A collection of 385 signed entries are organized in A-to-Z fashion in 2 volumes available in both print and electronic formats.@* Entries conclude with Cross-References and Further Readings to guide students to in-depth resources.@* Selected entries feature boxed case studies, providing students with "lessons learned" in how various crises were successfully or unsuccessfully managed and why.@* Although organized A-to-Z, a thematic "Reader's Guide" in the front matter groups ...
This is a handbook about creating and using message maps. The book is designed for companies that produce, transport, distribute, or serve food or food products. This guide offers a step-by-step process for developing and delivering effective risk messages to consumers and other stakeholders during outbreaks of foodborne illness that result in product recalls. It includes three case studies. To learn more, visit us online at MessageMaps.org.
BCP(事業継続計画)は、企業が自然災害、大火災、テロ攻撃などの緊急事態に遭遇した場合、事業資産の損害を最小限にとどめつつ、中核となる事業の継続あるいは早期復旧を可能とするために、平常時に行うべき活動や緊急時における事業継続のための方法、手段などを取り決めておく計画です。 本書は中小企業が、BCPの策定を行うための具体的な手順を紹介しています。BCPの作成だけでなく、BCPを継続的に運用するための仕組み(BCM)の基礎情報を充実し、大企業の読者にも価値ある内容となっています。
Guides the reader through a risk assessment and shows them the proper tools to be used at the various steps in the process This brand new edition of one of the most authoritative books on risk assessment adds ten new chapters to its pages to keep readers up to date with the changes in the types of risk that individuals, businesses, and governments are being exposed to today. It leads readers through a risk assessment and shows them the proper tools to be used at various steps in the process. The book also provides readers with a toolbox of techniques that can be used to aid them in analyzing conceptual designs, completed designs, procedures, and operational risk. Risk Assessment: Tools, Tech...
Examines current and prospective challenges surrounding global challenges of education, energy, healthcare, security, and resilience This book discusses issues in large-scale systems in the United States and around the world. The authors examine the challenges of education, energy, healthcare, national security, and urban resilience. The book covers challenges in education including America's use of educational funds, standardized testing, and the use of classroom technology. On the topic of energy, this book examines debates on climate, the current and future developments of the nuclear power industry, the benefits and cost decline of natural gases, and the promise of renewable energy. The ...