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Most discussion of visitor experiences uses a behavioural or managerial approach where the way the visitor thinks is ignored - it's a black box. Visitor Experience Design is the first book of its kind to examine best practice in creating and delivering exciting and memorable travel and visitation experiences from a cognitive psychological perspective - it opens the black box. The chapters draw on recent findings from cognitive psychology, cognitive science and neuroscience to provide a basis for a better understanding of the antecedents of a memorable experience. Tourism, hospitality and event managers seek to provide WOW experiences to their visitors through better design and management.This book encourages the discussion of different facets of experience design such as emotions, attentions, sensations, learning, the process of co-creation and experiential stimuli design. It will be of interest to tourism researchers and postgraduate students studying tourism management, marketing and product design.
This handbook explores and critically evaluates the debates and controversies inherent to tourism's relationship with nature, especially pertinent at a time of major re-evaluation of our relationship with the environment as a consequence of the environmental problems we now face.
Tourism is the world’s fastest growing industry, and impacts globally upon ecology, economies, peoples, cultures and the built environment. Development, therefore, must be sustainable and sympathetic in order to preserve the environment and culture it exploits. Despite sustainable tourism being an area of considerable recent interest, there has been no synthesis of the diverse considerations of sustainable tourism, and the language and terms particular to this subject. An important resource for researchers of tourism, this reference work defines and explains terms associated with considering and preserving the environment, host peoples, communities, cultures, customs, lifestyles and social and economic systems.
Visitor management may be considered as a component of destination management at all levels of a destination. It involves a wide range of stakeholders. This book demonstrates current knowledge on visitor management. Visitor Management in Tourism Destinations provides insight into critical concepts such as the visitor experience, service quality, the uses of indicators and frameworks, and interpretation. It also addresses current issues including the social and political dimensions of visitor management, the implementation of monitoring, vandalism and augmented reality. Authored by leading international researchers in the field of visitor management research, this book is primarily aimed at researchers and postgraduate students.
Health, Tourism and Hospitality: Spas, Wellness and Medical Travel, 2nd Edition takes an in-depth and comprehensive look at the growing health, wellness and medical tourism sectors in a global context. The book analyses the history and development of the industries, the way in which they are managed and organised, the expanding range of new and innovative products and trends, and the marketing of destinations, products and services. The only book to offer a complete overview and introduction to health, tourism and hospitality this 2nd Edition has been updated to include: • Expanded coverage to the hospitality sector with a particular focus on spa management. • New content on medical tour...
Globalization and telecoupling are enhancing the complexity of the coupled socio-ecological system constituted by the interaction between the global ecosphere and the anthroposphere. As a result, the demand for tools to identify transformative innovations, assess future risks, and support precautionary decisions for sustainability is growing by the day in business and politics. Scenarios are a means of simplification, reducing the real-world complexity to a limited number of essential factors to analyze their interactions and support policy formulation, with indicators as communication and monitoring tools. In particular, in a time of “fake news” and “alternative truths” a critical r...
Warm-water islands are a cohesive group of islands distinguished by their geography and remoteness, history as former colonial territories, and dependence on external stakeholders for their economic and social development. Warm-water island destinations also have a year-round tourism industry. These island tourism destinations are facing unprecedented adjustment challenges in the wake of increasing globalization and susceptibility to external shocks, and are in search of appropriate policy responses to that globalization. It is critical for small islands to understand how these challenges affect tourism performance and how they impact their residents. Tourism Management in Warm-water Island ...
La didattica sarà "blendend", almeno nel primo semestre: lezioni in presenza solo su prenotazione, il resto delle attività a distanza con l'utilizzo mirato di strumenti tecnologici e di piattaforme digitali. E soprattutto ci sarà un ventaglio di proposte più ampio: circa 200 corsi di laurea in più rispetto al 2019-20, triennali, magistrali e corsi di laurea a ciclo unico. Si presenta così l'università italiana dopo l'emergenza sanitaria causata dalla pandemia del coronavirus per contrastare il temuto calo di matricole che potrebbe verificarsi. Nella guida le indicazioni pratiche su come orientarvi tra un ventaglio di quasi 5 mila corsi di laurea, con indicazioni sulle novità, sui profili richiesti dal mercato del lavoro, sulle modalità di selezione. Per le principali aree disciplinari sarà possibile mettersi alla prova con le simulazioni realizzate in collaborazione con Alpha Test dei test di ingresso dei corsi di laurea a numero chiuso programmato dai singoli atenei o a livello nazionale: da economia a chimica, passando per psicologia, medicina, professioni sanitarie, scienze della formazione primaria, comunicazione, ingegneria e architettura.