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What is the place of a chaplain in medical care? How does chaplaincy fit into the psychological and physical spectrum of care in a medical setting? What words might more effectively express the need for chaplaincy involvement? What is the global goal of chaplaincy involvement, whether working with a patient of one's own religion, other religions, or those with no religious focus? How can a deeply religious chaplain effectively and honestly work with non-religious patients and/or family to provide a needed value? These questions are explored in depth in Chaplain Skanse’s new book, A Chaplain’s Expertise: The New Paradigm. In it, Chaplain Skanse seeks to develop a simpler, universal langua...
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A detailed chronology of the early, pre-Internet years of online information systems and services. Every field of history has a basic need for a detailed chronology of what happened: who did what when. In the absence of such a resource, fanciful accounts flourish. This book provides a rich narrative of the early development of online information retrieval systems and services, from 1963 to 1976—a period important to anyone who uses a search engine, online catalog, or large database. Drawing on personal experience, extensive research, and interviews with many of the key participants, the book describes the individuals, projects, and institutions of the period. It also corrects many common errors and misconceptions and provides milestones for many of the significant developments in online systems and technology.
Some fifty years before Chrétien de Troyes wrote what is probably the first and certainly the most influential story of the Holy Grail, images of the Virgin Mary with a simple but radiant bowl (called a “grail” in local dialect) appeared in churches in the Spanish Pyrenees. In this fascinating book, Joseph Goering explores the links between these sacred images and the origins of one of the West’s most enduring legends. While tracing the early history of the grail, Goering looks back to the Pyrenean religious paintings and argues that they were the original inspiration of the grail legend. He explains how storytellers in northern France could have learned of these paintings and how the enigmatic “grail” in the hands of the Virgin came to form the centerpiece of a story about a knight in King Arthur’s court. Part of the allure of the grail, Goering argues, was that neither Chrétien nor his audience knew exactly what it represented or why it was so important. And out of the attempts to answer those questions the literature of the Holy Grail was born.
What differentiates this book from other healthcare improvement books is that it is the only currently available book that presents a simple recipe of 46 lean steps for healthcare providers to reduce cost and improve quality. By taking these straightforward steps, healthcare providers can adopt the same lean methods which have enabled companies like Toyota to become so successful. The first part of the book explains cost and quality issues facing U.S. healthcare. From that understanding, the second part then teaches healthcare providers a 46-step recipe to reduce costs and improve quality by using Toyota Lean Production methods. With industry experts citing that as much as 40% of the total c...
This book is an implementation manual for lean tools and principles in a healthcare environment. Lean is a growth strategy, a survival strategy, and an improvement strategy. The goal of lean is, first and foremost, to provide value to the patient/customer, and in so doing eliminate the delays, overcrowding, and frustration associated with the existing care delivery system. Lean creates a better working environment where what is supposed to happen does happen. On time, every time. It allows clinicians to spend more of their time caring for patients and improves the quality of care these patients receive. A lean organization values its employees and encourages their involvement in organization...
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