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Establishing a Culture of Patient Safety
The purpose of this book is to provide a road map to help healthcare professionals establish a "culture of patient safety" in their facilities and practices, provide high quality healthcare, and increase patient and staff satisfaction by improving communication among staff members and between medical staff and patients. It achieves this by describing what each of six types of people will do in distress, by providing strategies that will allow healthcare professionals to deal more effectively with staff members and patients in distress, and by showing healthcare professionals how to keep themselves out of distress by getting their motivational needs met positively every day. The concepts desc...
Integrated Management Systems
Updated to the latest standard changes including ISO 9001:2015, ISO 14001:2015, and OHSAS 18001:2016 Includes guidance on integrating Corporate Responsibility and Sustainability Organizations today are implementing stand-alone systems for their Quality Management Systems (ISO 9001, ISO/TS 16949, or AS 9100), Environmental Management System (ISO 14001), Occupational Health & Safety (ISO 18001), and Food Safety Management Systems (FSSC 22000). Stand-alone systems refer to the use of isolated document management structures resulting in the duplication of processes within one site for each of the management standards—QMS, EMS, OHSAS, and FSMS. In other words, the stand-alone systems duplicate t...
Codependence
Codependence: The Dance of Wounded Souls has been called "one of the truly transformational works of our time" - and it's author Robert Burney referred to as "a metaphysical Stephen Hawking." A therapist and Spiritual Teacher whose work has been compared to John Bradshaw's "except much more spiritual" and described as "taking inner child healing to a new level" - Robert postulates in his book that Codependence (i.e. outer or external dependence) has been the Human Condition. He believes that we have now entered a new Age of Healing and Joy in which it is possible to heal the planet through healing our relationships with self. The author combines Twelve Step Recovery Principles, Metaphysical Truth, and Native American Spirituality with quantum physics and molecular biology in presenting his belief that we are all connected, we are all extensions of the Divine, and that ultimately Love is our True essence. He considers spirituality to be a word that describes one's relationship with life - and anyone (who is not completely closed minded) can apply the approach he shares in this book to help them transform their experience of life into an easier, more Loving and enjoyable journey.
Using ISO 9001 in Healthcare
ISO 9001 offers an orderly, disciplined approach to managing a healthcare organization. When applied conscientiously, an ISO management system will provide a framework for improvement efforts and the discipline to demonstrate outcomes. A lot has changed since the first edition of this book was published in June of 2011. Most notably, the Affordable Care Act (ACA) was passed and is being implemented throughout the country. Although the long-term effects of the ACA will not be determined for several years, it is clear that most Americans will be affected in some way and that that the provider and payer communities are undergoing rapid changes. Even amongst all this uncertainty, the challenges faced by provider organizations can be dealt with most effectively by using an ISO 9001 quality management system. Each of the authors in this book has instituted ISO 9001:2008 as a management system: one in a multi-specialty group practice, the other in a global government healthcare system. Their reasons were different, but in both cases, they established a management system that could respond to diverse needs without adding expenses to their organizations.
Lean Six Sigm
"Lean Six Sigma: International Standards and Global Guidelines" is a "how-to" book for the global professional.
