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Organization Theory and Management
This book reviews the evolution of organization theory literature and explains other theories of organization and the implicit wisdom of the instructor's favorite theory. It helps the reader to understand the relevance of organization theory to the problems of administering public organizations.
The Organizational Society
"This book is an interdisciplinary analysis of big organizations and their influence upon the individuals who work in them. Conceptually, the analysis operates at three distinct but interrelated levels: society as a whole; the big, rational organization; and the individual. Organizations are defined as "miniature societies" in which the dominant values of society are inculcated and sought in a more structured, spatially restricted context. A major object is to show how individuals work out an accommodation in this milieu, and to develop a theory of organizational behavior that posits three ideal types of accommodation to big organizations: "upward-mobiles," "indifferents," and "ambivalents""--Preface. (PsycINFO Database Record (c) 2013 APA, all rights reserved).
NHS Complaints Managers
This thesis is an interdisciplinary study of the conflicts and tensions in the role of NHS complaints managers. The thesis sets out to explore the contradictions inherent in the role of complaints managers and the ways complaints managers deal with these contradictions. The interdisciplinary theoretical underpinning of the research is informed by conceptualizations of the complaints manager in the specific socio-legal sense of 'complaints handler'/ third-party dispute handler;' a broader public administration framework, of 'administrator'/ bureaucrat, and finally a wide-ranging sociological/ social psychological framework, as 'social actor'. Thus the thesis draws on an eclectic range of lite...
Continental Divide
Seymour Martin Lipset's highly acclaimed work explores the distinctive character of American and Canadian values and institutions. Lipset draws material from a number of sources: historical accounts, critical interpretations of art, aggregate statistics and survey data, as well as studies of law, religion and government. Drawing a vivid portrait of the two countries, Continental Divide represents some of the best comparative social and political research available.
Equity & Community
This book , The Author addresses the following issues: how and to what effect judicial action has changed since the adoption of the charter, both at the national level and in Quebec; howjudges seek to reconcile particular groups claims with the sense of community integral to a free and democratic society; the implications of these and other developments for interest group advocacy, particular within parliament; and means of strengthening the voice of under represented groups within elected institutions.
