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Manajemen Hubungan Pelanggan di Era Digital
Dalam era digital yang terus berkembang, manajemen hubungan pelanggan telah menjadi aspek yang sangat penting bagi kesuksesan bisnis. Buku ini hadir untuk menjawab kebutuhan para profesional dan pengusaha dalam memahami dan menerapkan strategi manajemen hubungan pelanggan yang efektif di tengah dinamika teknologi yang terus berubah.
Contemporary Research on Business and Management
This book contains selected papers presented at the 4th International Seminar of Contemporary Research on Business and Management (ISCRBM 2020), which was organized by the Alliance of Indonesian Master of Management Program (APMMI) and held in Surubaya, Indonesia, 25-27 November 2020. It was hosted by the Master of Management Program Indonesia University and co-hosts Airlangga University, Sriwijaya University, Trunojoyo University of Madura, and Telkom University, and supported by Telkom Indonesia and Triputra. The seminar aimed to provide a forum for leading scholars, academics, researchers, and practitioners in business and management area to reflect on current issues, challenges and opportunities, and to share the latest innovative research and best practice. This seminar brought together participants to exchange ideas on the future development of management disciplines: human resources, marketing, operations, finance, strategic management and entrepreneurship.
Contemporary Research on Management and Business
This book contains 74 selected papers presented at the 5th International Seminar of Contemporary Research on Business and Management (ISCRBM 2021), which was organized by the Alliance of Indonesian Master of Management Program (APMMI) and held in Jakarta, Indonesia on 18 December 2021. This online conference was hosted by the Master of Management Program of Indonesia University. This year, ISCRBM focused on research related to driving sustainable business through innovation. Business has had to deal with the Covid-19 pandemic, so a new approach towards managing business to survive competition is indispensable. Innovation is the key for all organizations in surviving in the new normal and bey...
Cardiovascular Emergencies
Emergency medicine textbook on identifying and treating cardiac emergencies, includes interpretation of ECGs, use of ultrasound in diagnosis, identification of arrhythmias, shock, syncope, post-arrest syndrome and much more.
MSCEIS 2019
The 7th Mathematics, Science, and Computer Science Education International Seminar (MSCEIS) was held by the Faculty of Mathematics and Natural Science Education, Universitas Pendidikan Indonesia (UPI) and the collaboration with 12 University associated in Asosiasi MIPA LPTK Indonesia (AMLI) consisting of Universitas Negeri Semarang (UNNES), Universitas Pendidikan Indonesia (UPI), Universitas Negeri Yogyakarta (UNY), Universitas Negeri Malang (UM), Universitas Negeri Jakarta (UNJ), Universitas Negeri Medan (UNIMED), Universitas Negeri Padang (UNP), Universitas Negeri Manado (UNIMA), Universitas Negeri Makassar (UNM), Universitas Pendidikan Ganesha (UNDHIKSA), Universitas Negeri Gorontalo (UNG), and Universitas Negeri Surabaya (UNESA). In this year, MSCEIS 2019 takes the following theme: "Mathematics, Science, and Computer Science Education for Addressing Challenges and Implementations of Revolution-Industry 4.0" held on October 12, 2019 in Bandung, West Java, Indonesia.
Innovative Pedagogy
The main purpose of this book is to take a closer look at how students and teachers in educational institutions apply the innovative, the playful and the emotional and creative dimensions of learning. With this contribution, the authors aim at reaching an international audience of educators at several levels, including primary and secondary schools, higher and adult education, university colleges, graduate, undergraduate and PhD schools. Driven by the common interest of the authors to reflect on emotions in education, the chapters in this book encompass multiple perspectives: the socio-cultural perspective that looks at interactions among individuals; the creation and recreation of the self ...
Notes on Islamic Economics
Notes on Islamic Economics: Theories and InstitutionsIn this book I present the basic theories and the institutional set up of Islamic economics. It consists of chapters one through eleven. Chapters one and two attempt to answer the questions of 'what is Islamic Economics' and 'why we need to study it', they also discuss issues of definition, scope, sources of knowledge and relevance. The third chapter deals with the basic values and ethical questions of Islamic economics both as a branch of science and as a study of the Islamic economic system. It briefly studies ethical values which affect economic behaviour of men and women like of efficiency, performance, self-reliance, perfection and be...
Keperawatan Gerontik
Keperawatan gerontik adalah membahas konsep dasar keperawatan gerontik, berbagai teori keperawatan gerontik dan asuhan keperawatan dalam pemenuhan kebutuhan dasar lansia. Penerapannya pada asuhan keperawatan gerontik melingkupi pembahasan mengenai kebutuhan bio, psiko, social dan spiritual pada lanjut usia dengan sasaran individu, keluargadankelompok/komunitas.
History and the Testimony of Language
This book is about history and the practical power of language to reveal historical change. Christopher Ehret offers a methodological guide to applying language evidence in historical studies. He demonstrates how these methods allow us not only to recover the histories of time periods and places poorly served by written documentation, but also to enrich our understanding of well-documented regions and eras. A leading historian as well as historical linguist of Africa, Ehret provides in-depth examples from the language phyla of Africa, arguing that his comprehensive treatment can be applied by linguistically trained historians and historical linguists working with any language and in any area of the world.
The Inheritance
In this powerful novel, acclaimed Palestinian author Sahar Khalifeh examines the stark realities in the lives of Palestinian women. Through her protagonist, Zeynab, born to an American mother and a Palestinian father, Khalifeh illuminates the disorienting experience of living between two worlds, and the search for identity that mirrors the Palestinians' own quest for nationhood. Set against the emotionally charged background of the early 1990s when the Gulf War and the Oslo Accords fundamentally shifted the political landscape The Inheritance takes as its subject the fate of young Palestinian women who supported their families for decades working elsewhere in the Middle East. In vivid prose,...
