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Human Development and Interaction in the Age of Ubiquitous Technology
The human condition is affected by numerous factors in modern society. In modern times, technology is so integrated into culture that it has become necessary to perform even daily functions. Human Development and Interaction in the Age of Ubiquitous Technology is an authoritative reference source for the latest scholarly research on the widespread integration of technological innovations around the globe and examines how human-computer interaction affects various aspects of people’s lives. Featuring emergent research from theoretical perspectives and case studies, this book is ideally designed for professionals, students, practitioners, and academicians.
A Complaint Is a Gift
A customer complaint is the most valuable source of feedback you can receive to improve your business. This new and improved second edition guides you through responding to complaints, taking advantage of when complaints become personal, and how you, too, can complain constructively and effectively. The first edition of A Complaint Is a Gift introduced the revolutionary notion that customer complaints are not annoyances to be dodged, denied, or buried but are instead valuable pieces of feedback—in fact, they're your best bargain in market research. Customer complaints can give businesses a wake-up call when they're not achieving their fundamental purpose: meeting customer needs. Complaints...
Qualitative versus Quantitative Research
The objective of this book is to fill the gap combining several studies from qualitative and quantitative research methods. The various chapters presented here follow several approaches that researchers explore in different context. This book intends to contribute to better understanding of the application areas of qualitative research method and to show how these business practices in social sciences can stimulate in various areas.
REVENUE MANAGEMENT FOR RURAL HOTELS
This book is an indispensable guide for owners and managers of rural hotels seeking to maximize revenue and profitability. Focusing on revenue management, a crucial strategy in the hotel industry, the author details how to apply effective pricing techniques, inventory management and market analysis to attract diverse customer segments. The book addresses everything from dynamic and competitive pricing to using technology and data to predict demand and adjust supply. In addition, it explores how collaborating with local businesses and adopting sustainable practices can enhance the guest experience and increase profitability. This handbook is a valuable resource for any rural hotel looking to stand out in a highly competitive market.
Surviving the Future
Every academic library strives to make improvements - in its services, its effectiveness, and its contributions to overall university success. Every librarian wants to improve library quality, but few are knowledgeable or enthusiastic about the means and mechanisms of quality improvement. This book assists librarians to make sense of data collection, assessment, and comparative evaluation as stepping stones to transformative quality improvement. Creating value lies in a library's ability to understand, communicate and measure what matters to users, and what can be measured can be managed to successful outcomes. - Complex and fragmented subject matter is synthesized into clear and logical presentation - Focuses on current research and best practices - International in scope
Handbook of Services Marketing and Management
This is a comprehensive, practical and theoretical guide to the latest thinking in the foundations of services. The authors present contributions from the world''s leading experts on services marketing and management.'
The Abe Doctrine
This book focuses on Prime Minister Abe’s policy toward international peace and security proposed in 2013 under the basic principle of ‘proactive contribution to peace’. To this end, this book investigates Prime Minister Abe’s policy-making process of the Peace and Security Legislation, which transformed Japan’s security policy and enabled Japan to exercise the right of ‘collective self-defense’, which used to be ‘unconstitutional’. This book evaluates the implications of the Peace and Security Legislation on three fronts, domestic, bilateral, and international, by analyzing Japan’s Ballistic Missile Defense (BMD) program, the Japan-US alliance system, and Japan’s policy on international peacekeeping operations in South Sudan. This book is one of the first contributions to the research on Japan’s foreign and security policy under the Shinzo Abe administration and will be of interest to scholars, policymakers, and students of Japan, Japanese politics and international relations of the Asia-Pacific region.
Knowledge and Knowing in Library and Information Science
This landmark work traces the heritage of thought, from the beginnings of modern science in the seventeenth century, until today, that has influenced the profession of library and information science.
Artificial Neural Networks - ICANN 2001
This book is based on the papers presented at the International Conference on Arti?cial Neural Networks, ICANN 2001, from August 21–25, 2001 at the - enna University of Technology, Austria. The conference is organized by the A- trian Research Institute for Arti?cal Intelligence in cooperation with the Pattern Recognition and Image Processing Group and the Center for Computational - telligence at the Vienna University of Technology. The ICANN conferences were initiated in 1991 and have become the major European meeting in the ?eld of neural networks. From about 300 submitted papers, the program committee selected 171 for publication. Each paper has been reviewed by three program committee m...
