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Effective Leadership in Health and Social Care
The Towards Outstanding series offers essential resources for health and social care services regulated by the Care Quality Commission, built around the 'five questions' that CQC inspectors use (are services safe, effective, caring, responsive and well-led?). The titles in the series show how a mindset of getting the basics right then applying finishing touches can allow any service to move towards an 'Outstanding' rating. Effective Leadership in Health and Social Care takes a close-up look at the 'well-led' aspect of assessment. The CQC is moving towards a common approach framework and changing the way it regulates, with a more risk focused approach being developed and far greater use of data. Leaders and managers of regulated services need to understand how to ensure that the five areas are delivered well and - just as importantly - how they will be assessed.
Towards Outstanding
This resource is designed to facilitate and support the delivery of training for care services staff. Like other Towards Outstanding titles, it is built on the premise that reflection is a critical tool for driving improvement. Along with the core text Towards Outstanding: A Guide to Excellence in Health and Social Care (to which trainees require personal or shared access) and Towards Outstanding: A Self-Development Reflection Workbook (of which they should own a personal copy), it explains why reflection, assessment and continuous improvement are critical ingredients of exceptional care. With this foundation in place, a series of sessions spanning a wide range of topics allow staff to explore and collaborative plan the best way for their own organisation and team to move forward. Interactive and engaging, the wisdom and practical guidance contained in this resource can set any service on the road to an 'Outstanding' rating.
Towards Outstanding
Towards Outstanding is an essential guide for health and social care services that are regulated by the Care Quality Commission. Written by a senior CQC inspector, it shows how a mindset of getting the basics right then applying context-specific finishing touches can allow any service to drive improvement and move towards an 'Outstanding' rating. The author also explores why, in addition to other patient and organisational benefits, good care is cheaper to provide than poor care. Structuring her advice around the 'five questions' that CQC inspectors use (are services safe, effective, caring, responsive and well-led?), she draws on personal vignettes to paint a picture of a service where trust, positivity, a shared vision and a commitment to continuous improvement allow staff to generate new ideas, reflect on best practice, raise concerns where necessary and keep the patient at the centre of all activity.
Bread and Salt
Compelling and vivid, the stories in Bread and Salt use the metaphor of salvage to consider the reclamation of the natural environment, human relationships, and material objects. The characters in these stories live and travel in Tunisia, India, Indonesia, Italy, Turkey, France, and the United States and consider their individual agency in both local and global contexts. The characters' conflicts reveal how family and friendships are enriched by differences.
Towards Outstanding
Reflection is a process by which professionals consider experiences to gain insights about their practice. It supports people to continually improve the way they work and the care they provide, it allows for mistakes to be accepted and analysed rather than repeated, and it is encouraged by professional bodies wishing to foster improvements in services and continuous professional development. Specifically designed for staff working across health and social care, this self-development workbook guides users to reflect on experiences, focus their thoughts, generate new ideas about what good practice looks like, and understand the impact of their actions on others. Expert CQC inspector Terri Salt stresses that through careful reflection everyone in a service can make a difference - and that only when every member of staff seeks to do so can services move beyond the ordinary and start to become genuinely 'Outstanding'
Reducing Risk in Health and Social Care
The Towards Outstanding series offers essential resources for health and social care services regulated by the Care Quality Commission, built around the ' five questions' that inspectors use (are services safe, effective, caring, responsive and well-led?). Written by a senior CQC inspector, Reducing Risk in Health and Social Care takes a close-up look at the ' are they safe?' aspect of assessment, showing that exceptional safety is about the consistent and effective identification and mitigation of everyday risks for the service type. The CQC has introduced a new approach involving ' quality statements', with a greater focus on risk, and this will be the first book to include the new standards. Drawing on her extensive experience, Terri Salt sets readers on the path towards excellence by sharing examples of what works in other services, best practice, and key aspects of the CQC published guidance.
Salt Run
Luke Fisher surfs by morning and attends classes at Flagler College by day. He passes out at the ghastly sight of what he finds on the beach one morning, and quickly becomes the prime suspect in a crime that rocks the college and the small town community of St. Augustine, Florida. When former Maine state judge Rick Derlax's "do the crime, do the time" philosophy catches up with him, he escapes to the small coastal town to begin a new career as a professor. "The Judge" has a passion for teaching justice at all costs, but instead is handed his own sentence in a "crime against humanity." Salvador Deaz, a released convict who is frustrated by his small-time drug trafficking, finds himself dealing with a madcap cast of characters that only the backdrop of northern Florida culture can provide. Gallen keeps handing you plot lines that keep you guessing and laughing at the same time. Colorful characters, fast-paced dialogue and memorable absurdities make this dark comedy of errors a great read. If you like the works of Carl Hiaasen, Tim Dorsey, and John MacDonald, you'll love this intensely fun read from new author Chris Gallen.
Towards Outstanding
Outstanding residential care is personalised not packaged, and prevention is far better than dealing with the results of poor care. Yet driving improvement in service provision requires a process of continuous organisational learning to embed best practice. This unique resource provides all that is needed to create a framework for assessing a care home's strengths and weaknesses and taking the first steps on the road towards an 'Outstanding' rating. Drawing on decades of inspection experience, Terri Salt provides a suite of forms and templates that - with appropriate planning, discussion and collaboration - can serve as the basis for a full quality assessment as well as being built into a regular cycle of monitoring and continuous improvement. Using these tools, staff can learn to enjoy the experience of delivering the very best care to patients - and leaders can provide them with the tools and freedom required to do so.
Lumberman's Gazette
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