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The Seven Success Factors of Social Business Strategy
How to align social media with business strategy for real results For years now, businesses have approached social media in an experimental fashion unconnected to real results. There's a reason why the question about ROI is met with such hostility. But it's time for businesses to get serious about social. In this concise e-book, noted authors and disruptive technology analysts Charlene Li and Brian Solis present seven powerful factors for designing and supporting an effective social business strategy. Li and Solis studied how the best companies create measurable value that aligns with overall business objectives and outline how to incorporate these insights into your strategy and planning pr...
I'll Be Back
How do you build a business that thrives during good times and bad? Is there a strategy that can set up your company up for success, no matter what curveballs the world may throw your way? There is: Turn customers into repeat customers, and turn repeat customers into loyal customers. Renowned customer service and experience expert Shep Hyken maintains that delivering an amazing customer service experience that keeps customers coming back for more is everyone’s job. Customer service is not a department. It’s not just for people on the front lines. It’s the responsibility of everyone in the organization, from the CEO or owner of a business to the most recently hired employee. It’s the ...
Days of Love
Days of Love is a story of soulmates whose love is beyond the seven vows of eternity, who doesn't need any official recognition of their bond. Two people so deeply blended in the colours of love that they share a bond too precious for the universe to break!
Relational Skills Development for Next Generation Leaders
The post-pandemic world has witnessed seismic shifts in the business environment. Businesses, large and small, are tackling digital transformation; we face irregular economic recovery, a rising cost of living, the energy transition impasse and uneven wealth distribution. Add to this an increased call for action on diversity and inclusion amidst a backdrop that is, in some countries, resentful of privilege, geopolitical power alignment, and democratic vs. autocratic leadership. The leaders of today and tomorrow must evolve. Notwithstanding the hard skills they need in a workforce transformed by technology, what soft skills must they acquire in a world of continuous uncertainty and change? Rel...
What’s Your Human Edge?
Artificial Intelligence is here, and it's changing everything. Will it take your job, limit your opportunities, or leave you feeling obsolete? Or will it provide you a way to thrive by harnessing your unique strengths? It all depends on what makes you, uniquely you. 'What's Your Human Edge?' offers a compass for navigating the future of work, exploring the timeless skills—from empathy to adaptability—that will set you apart from the machines. As bestselling author Prakash Iyer says, 'This book is not just a book; it's an essential roadmap for the journey ahead.'
SmartTribes
Are You Scaring Your People into Mediocrity? All leaders want to outperform, outsell, and outinnovate the competition. And most teams are fully capable of doing so. The problem: we consistently say and do things that spark unconscious fears and keep our people stuck in their Critter State. This primitive fight, flight, or freeze mode distills all decision making to one question: What will keep me safest? Lying low, sucking up, procrastinating, and doing a good enough job may keep employees breathing, but it doesn’t make for vital organizations. Leaders have to get their people unstuck and fully engaged, replacing their old, limiting mental patterns with new patterns that foster optimal...
The Untold Secret of Wealth
This book is a coherent toolkit for exploring latent resources and transforming them into compelling enigma and force of cash flow.
Business Model Shifts
Shift your business model and transform your organization in the face of disruption Business Model Shifts is co-authored by Patrick van Der Pijl, producer of the global bestseller Business Model Generation, and offers a groundbreaking look at the challenging times in which we live, and the real-world solutions needed to conquer the obstacles organizations must now face. Business Model Shifts is a visually stunning guide that examines six fundamental disruptions happening now and spotlights the opportunities that they present: The Services Shift: the move from products to services The Stakeholder Shift: the move from an exclusive shareholder orientation to creating value for all stakeholders,...
The Witch of Portobello
From one of the world's best loved storytellers, Paulo Coelho, comes a riveting novel tracing the mysterious life and disappearance of Athena dubbed ‘the Witch of Portobello’.
