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This unique blend of scientific research on human behavior provides the tools to realistically take charge of improving work relationships and becoming a dynamic leader.
Based on Alessandra's renowned video training program, this guidebook tells how to focus on helping, not winning; use relationship strategies to make the sale; eliminate tension in the sales process; and more. Charts and tables.
A unique blend of scientific research on human behavior and more than 30 years of teaching people smarts, these proven and practical principles help draw out the best in everyone and interpersonal relationships.
"PeopleSmart" offers powerful techniques for turning every encounter into a mutual win. Whether you want to be better at selling or socializing ... managing or motivating ... producing or parenting ... winning or wooing, this book has the answers.