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Executive Guide to Business Success through Human-Centred Systems
This book is about people and skilled work. There has been much turmoil in the business environment about how to best manage the balance between people and technology, at a time when pressures for cost reduction are ever greater. Our argument is that people are central to business success, and the appropriate use of technology should support their needs. This is not always easy in practice. We work in a period when change occurs in ever-shortening cycles. Black-and-white solutions may seem attractive, but the long-term consequences are rarely advantageous. A new system is required, build ing on lessons from the past. Human-centred systems build upon core skills of the workforce within a rich...
Remote Cooperation: CSCW Issues for Mobile and Teleworkers
Computer supported work is increasingly being done out of the traditional office environment, for example whilst travelling or at home and there is a growing need to support the cooperative aspects of such work. Remote Cooperation looks at ways of improving the available communications, through the use of packet radio and compression techniques, in order to reduce the imbalance between office-based and mobile workers. It also assesses how the effectiveness of the existing communications infrastructure can be improved, by providing cooperative applications which fit within its limitations. Broadly divided into five sections - social and economic context, application domains, software technology and infrastructure, communications technology and infrastructure, working and learning from home - this volume contains contributions from both the research community and industry.
Job Design and Technology
This book provides a systematic analysis of anti-Taylorist activity at a shop-floor level, analyzing 150 cases of anti-Taylorist initiatives in Scandinavia, the UK and the Netherlands.
Designing Human-centred Technology
This second book in our series Artificial Intelligence and Society explores the issues involved in the design and application of human-centred systems in the manufacturing area. At first glance it may appear that a book on this topic is somewhat peripheral to the main concerns of the series. In fact, although starting from an engineering perspective, the book addresses some of the pivotal issues confronting those who apply new technology in general and artificial intelligence (AI) systems in particular. Above all, the book invites us to consider whether the present applications of technology are such as to make the best use of human skill and ingenuity and at the same time provide for realis...
Advances in Computer-Integrated Manufacturing
Concentrates on the effective use of information for the whole business - not just manufacturing and design technologies - and the necessity of understanding both the tools and techniques of CIM as well as understanding the framework in which they are to be applied.
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