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Renegotiating Health Care
Renegotiating Health Care Since the first edition of Renegotiating Health Care was published in 1995, new treatments, technologies, business models, reimbursement methods, and regulations have tangibly transformed the substance of health care negotiation. This thoroughly revised and updated edition of Renegotiating Health Care offers a practical guide to negotiation and conflict resolution in the health care field. It explores why unresolved conflict can hamper any organization's ability to make timely, cost-effective decisions and implement new strategies. The book focuses on the complex interactions between those who deliver, receive, administer, and oversee health care. It defines negotia...
You're It
Become a better crisis leader while equipping yourself with the tools for every day transformative leadership Today, in an instant, leaders can find themselves face-to-face with crisis. An active shooter. A media controversy. A data breach. In You're It, the faculty of the National Preparedness Leadership Initiative at Harvard University takes you to the front lines of some of the toughest decisions facing our nation's leaders-from how to mobilize during a hurricane or in the aftermath of a bombing to halting a raging pandemic. They also take readers through the tough decision-making inside the world's largest companies, hottest startups, and leading nonprofits. The authors introduce readers to the pragmatic model and methods of Meta-Leadership. They show you how to understand what is happening during a moment of crisis and change, what to do about it, and how to hone these skills to lead high-performing teams. Then, when crisis hits, you can pivot to be the leader people follow when it matters most. A book for turbulent times, You're It is essential reading for anyone preparing to lead an adaptive team through crisis and change.
Leadership Through Hell and High Water
In 2016, wildfires devastated Fort McMurray, Alberta. Eighty Six thousands residents were displaced, and twenty-four hundred homes and buildings were destroyed. With almost $9 billion in damages, it’s recognized as the most expensive natural disaster in Canadian history. During this time, author Jean-Marc Guillamot managed eight hotels in the city and was responsible for getting patrons and his teams to safety. Four years later, Fort McMurray faced the unimaginable once more: floods due to icepacks obstructing the surrounding rivers. Based on research and personal logs reflecting on these events, Leadership through Hell and High Water is an introductory guide to crisis management and leade...
Workplace Learning for Changing Social and Economic Circumstances
At the heart of this book is the rapid pace of change, the need to invest in and create good jobs and support the learning that this entails. It brings together a range of socio-cultural perspectives to examine the hard issues in relation to digitalisation, identity, work design and affordances for learning, mediated by the ecosystems within which work, and the workplace is positioned. The contributors take a strong social justice perspective that seeks to uncover commonly held assumptions about where the responsibility for workplace learning lies, how to understand workplace learning from a range of different perspectives and what it all means for practitioners and researchers in the field....
Disaster Operations and Decision Making
The only book to combine emergency management principLEs with proven military concepts Good disaster plans do not guarantee a good response. Any disaster plan rarely survives the first rain bands of a hurricane or the first tremors of an earthquake. While developing plans is essential, there must be systems in place to adapt these plans to the ever-changing operational environment of a disaster. Currently there is no set of standard disaster response principles to guide a community. The National Incident Management System (NIMS) and the Incident Command System (ICS) provide the framework to implement operational decisions, but they were never designed as operational concepts. The military ha...
Bursting the Big Data Bubble
As we get caught up in the quagmire of Big Data and analytics, it remains critically important to be able to reflect and apply insights, experience, and intuition to your decision-making process. In fact, a recent research study at Tel Aviv University found that executives who relied on their intuition were 90 percent accurate in their decisions. Bursting the Big Data Bubble: The Case for Intuition-Based Decision Making focuses on this intuition-based decision making. The book does not discount data-based decision making, especially for decisions that are important and complex. Instead, it emphasizes the importance of applying intuition, gut feel, spirituality, experiential learning, and ins...
Homeland Security Organization in Defence Against Terrorism
"Centre of Excellence Defence Against Terrorism, Ankara, Turkey."
Leading from Between
Since the 1970s governments in Canada and Australia have introduced policies designed to recruit Indigenous people into public services. Today, there are thousands of Indigenous public servants in these countries, and hundreds in senior roles. Their presence raises numerous questions: How do Indigenous people experience public-sector employment? What perspectives do they bring to it? And how does Indigenous leadership enhance public policy making? A comparative study of Indigenous public servants in British Columbia and Queensland, Leading from Between addresses critical concerns about leadership, difference, and public service. Centring the voices, personal experiences, and understandings o...
System Under Stress: Homeland Security and American Politics
In System under Stress, The Challenge to 21st Century Democracy, Third Edition, Donald F. Kettl looks at the latest stress to hit the system—the financial crisis of 2008. In his brief, gripping narrative, Kettl assesses how well the U.S. political system responds under extraordinary pressure—from 9/11, to Hurricane Katrina, to the Great Recession— and asks if the government is ready to face that next challenge. A well-known scholar, commentator, and writer in the areas of federalism and governance, Kettl asks the hard questions, makes a credible and persuasive argument, and crafts a readable case study that is fascinating and thought-provoking.
