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Simple Keys to Customer Service Efficiency
Every business needs a great and efficient customer service representation to succeed. Customers matter and they are the reason why a company is in business. The way a customer is treated can make or break a company. This book gives you simple keys that can be applied by anyone to effectively provide top notch customer service leaving your customers with a " wow" effect!
Kingdom Kids! Kingdom Prayers!
This book is a collection of Children's stories with prayers. The stories have life lessons with a bible verse that demonstrates one of the fruits of the Holy Spirit such as Joy, Love, Perseverance etc.
Handbook of Research on Information and Records Management in the Fourth Industrial Revolution
Information and records management has been an important part of society for establishing procedures to effectively manage information. As technology has increased in society, this essential function has been impacted as well. With the onset of technological tools brought upon by the fourth industrial revolution, technologies such as artificial intelligence, the internet of things, big data, and more have changed the face of information and records management. These technologies and tools have paved new ways for security, efficiency in timely processes, new ways to create and process records, and other beneficial traits. Along with these advancements come new contemporary issues, leading to ...
Meeting the Needs of Nontraditional Undergraduate Students
Nontraditional students are a rapidly growing population in universities and educational institutions. These students require specialized solutions and considerations as they face a number of difficulties traditional students do not. Further study is needed to truly comprehend this population’s needs and challenges and to develop and implement institutional-level changes to reduce their rate of attrition and increase their academic success. Meeting the Needs of Nontraditional Undergraduate Students has the potential to impact the field of adult higher education and nontraditional students by advancing and further honing already identified differences between nontraditional and traditional students. The book also considers tools and techniques to address these students’ requirements to meet their educational goals. Covering topics such as gender, stressors, and flexible learning, this reference work is ideal for administrators, school faculty, academicians, scholars, practitioners, instructors, and students.
The Impact of the COVID-19 Pandemic on Child, Adolescent, and Adult Development
The unprecedented nature of the COVID-19 pandemic impacted individuals, families, communities, states, and countries in ways that were never expected. A closer study of how the pandemic affected different areas of individuals’ development and mental and physical health, while also offering best practices and therapies for contending with extreme changes in life, is necessary to successfully move forward. The Impact of the COVID-19 Pandemic on Child, Adolescent, and Adult Development delves into how the COVID-19 pandemic impacted schooling, relationships, and mental, physical, and developmental health as well as how it adversely impacted those with disabilities. This publication is benefici...
Hydro-Meteorological Extremes and Disasters
The edited book provides both fundamentals as well as key factors of climate change, extreme events and disaster risk management. It systematically describes the integrated risk of various hydro-meteorological extreme events. The book brings together broad range of topics including basic concepts, exposure, risk, resilience and vulnerability. In addition, it also analysis the impact of various disaster events on bio-diversity, local communities, ecosystem and agricultural food production. The motive is to define remediation strategies in the fields of resilient infrastructures, communication strategies and immediate public participation. The book is presented in four parts, where part 1 familiarizes with fundamentals of hydro-meteorological based disasters; Part 2 focuses on risk and vulnerability analysis; Part 3 focuses on risk remediation options; and part 4 suggests the role of sustainable planning framework on disaster risk management. This volume is of interest and use to professionals and researchers working in climate change, atmospheric sciences and disaster management.
Embrace the Journey
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The Daniel Fast Made Delicious
A cookbook on the topic of fasting may sound like an oxymoron, but this eating plan modeled in the biblical account of the life of Daniel, often called a Daniel Fast, is actually loaded with fresh, delicious, health-promoting foods. The Daniel Fast Made Delicious includes more than 175 recipes, many of which are 100 percent gluten free and dairy free. Filled with easy instructions, simple steps, spiritual inspirations, and interesting food facts and figures, these Daniel Fast recipes are as nourishing to the soul as they are to the body.
Education Reform in the Aftermath of the COVID-19 Pandemic
The COVID-19 pandemic caused institutions to rethink traditional practices and consider new ways of learning and approaching students, faculty, and staff. Though not always embraced in the past, colleges and universities turned to online education in order to keep students enrolled as the health of students had to be prioritized. For institutions that may not have had health services on campus, such as community colleges, these needs called for more planning and options for referral of services. Education Reform in the Aftermath of the COVID-19 Pandemic educates individuals regarding the impact of COVID-19 on higher education institutions internally and externally and considers the lessons learned as well as what could be next. The book also presents solutions to the challenges that the COVID-19 pandemic wrought on universities and colleges and looks toward using those solutions for future applications. Covering a range of topics such as student engagement, enrollment, and virtual spaces, it is an ideal resource for administrators, educators, mental health professionals, faculty, universities, and students.
Stages of Life
In Africa, Chidi Udo is born under the most tragic of circumstances. His mother doesnt survive his birth, but he does have his father to care for him. He grows to be a young man and does well in school but soon loses his father, too. Due to this further tragedy, he is deprived of the opportunity for the university education he so desires. Chidi eventually works as an apprentice for a greedy salesman, who starves and mistreats him. He runs away, forced to live independently and even journey to far off America. One day, young Chidi returns to his birth village of Umueze as a self-made man, respected by alland, yet, the balance of life continues to tip back and forth. Stages of Life is arranged in endearing, enlightening episodes, punctuated by African folk wisdom, customs, and beliefs. Chidis life experiences are laid bare for all to see and to decide whether the stages of life are fair, cruel, strange, or beautiful. Chidi Udo is an amalgam of all the triumphs, tragedies, and traditions he has experienced as his life swings like a pendulum.
