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Making Questions Work
This book is an invaluable desk reference for facilitators, leaders, coaches and anyone who wants to engage in more effective learning and decision-making conversations. It offers over 1700 rich questions that you can borrow or adapt to improve your inquiry skills, and provides clear frameworks that point to when, where, and why particular questions are most useful.
Process Design: Making it Work
Process Design: Making It Work helps process consultants, managers, facilitators, coaches, organizational development consultants?and anyone else who works with groups?to set up and deliver dynamic, creative process designs. Filled with illustrative cases, examples, and templates, this step-by-step resource is an invaluable aid when creating customized agendas and designs for situations ranging from basic meetings to complex, multiphased processes.
Managing Facilitated Processes
Managing Facilitated Processes Managing Facilitated Processes helps people make thoughtful decisions about managing successful gatherings. The book's ten chapters are divided into three parts: From Contact to Contract—building customized agreements; eighteentypes of facilitated processes, their deliverables and unique features Approach and Style—ensuring integrated, customized, and systematic elements; a forget-me-not prompter; effective management styles Management x 5: Participants, Speakers, Logistics, Documents,Feedback—practice guidelines, examples, and time-saving tools Managing Facilitated Processes also includes a companion Web site with handy e-versions of the book's tools and...
Process-Based Facilitation
Socrates used facilitative methods in teaching philosophy, and for good reason: They work! Fast forward to today, and managers, supervisors, consultants, trainers, and others are learning to use facilitative techniques to improve performance in the workplace and other areas that demand results. The authors of this series, led by an expert with twenty-five years of experience as a professional facilitator, provide a complete model of group facilitation in Process-Based Facilitation. In this first volume, they introduce the basic skills of facilitation, the process-based facilitation model, many facilitation methods, and evaluation of the facilitators methods and assessment of style. Inside, y...
Communicating with RESPECT
It’s not just health professionals in Emergency Departments that need to communicate effectively under difficult conditions involving time pressure, high stress, and conflict. Executives, senior managers and leaders have this need too. Through simple, practical and effective tools validated by Emergency Department clinicians, this book provides health professionals with a team-based approach for being more effective communicators and influencers along the patient care journey. If this approach can work in the ED, we believe it can be successful in other sectors and settings too. Based on COIN for ED Professionals™, a peer-reviewed and published communication and influencing skills traini...
Simplifying Coaching: How to Have More Transformational Conversations by Doing Less
Fundamentally, coaching is about enabling someone to feel heard and to access new insights into their own life. But how can you facilitate someone else’s thinking when you don’t know what they already know? It is almost impossible to remember models and questions whilst giving your companion your full attention at the same time. Coaching simply means that you can listen and notice more, getting quickly to the heart of the conversation. Whether you are brand new to coaching, are a trained coach who has lost confidence, or have many years’ experience coaching at a senior level, this deeply practical book will teach you how to: • Do less so that your companion can do more • Understand...
Runner's Journey
In the 1960s, Bruce Kidd was one of Canada's most celebrated athletes. As a teenager, Kidd won races all over the globe, participated in the Olympics, and started a revolution in distance running and a revival in Canadian track and field. He quickly became a symbol of Canadian youth and the subject of endless media coverage. Although most athletes of his generation were cautioned to keep their opinions to themselves, Kidd took it upon himself to speak out on the problems and possibilities of Canadian sport. Encouraged by his parents and teammates, Kidd criticized the racism and sexism of amateur sport in Canada, the treatment of players in the National Hockey League, American control of the ...
The Coaching Habit
Coaching is an essential skill for leaders. But for most busy, overworked managers, coaching employees is done badly, or not at all. They're just too busy, and it's too hard to change. But what if managers could coach their people in 10 minutes or less? In Michael Bungay Stanier's The Coaching Habit, coaching becomes a regular, informal part of your day so managers and their teams can work less hard and have more impact. Coaching is an art and it's far easier said than done. It takes courage to ask a question rather than offer up advice, provide an answer, or unleash a solution. Giving another person the opportunity to find their own way, make their own mistakes, and create their own wisdom ...
