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How to Click with People
  • Language: en
  • Pages: 195

How to Click with People

  • Type: Book
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  • Published: 2011-07-05
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  • Publisher: Hachette UK

The Secret to Building Better Relationships in Business and in Life With some people, you just click. The connection is quick and easy. Communication flows. You can tell them anything and they know just what you mean. When you connect in this way, you feel understood and accepted for who you really are. You "get" these people and they get you. We think of this connection as an instantaneous thing, something that either happens or doesn't. Not so, says author Dr. Rick Kirschner. This connection isn't a magical phenomenon; it's a communication skill that can be learned with specific steps and techniques. Based on the author's three decades of experience as an interpersonal communication expert...

Dealing With Difficult People
  • Language: en
  • Pages: 127

Dealing With Difficult People

Explains how to: Identify 10 bothersome behaviors and deal successfully with each of them Understand why people become difficult Use sophisticated techniques to neutralize whining, negativity, attacks, tantrums and more Cultivate the nine "take-charge" skills that prevent people from becoming difficult

Dealing with People You Can't Stand: How to Bring Out the Best in People at Their Worst
  • Language: en
  • Pages: 253

Dealing with People You Can't Stand: How to Bring Out the Best in People at Their Worst

The international bestseller--­­more than 500,000 copies sold! With their 1994 international bestseller, Dealing with People You Can't Stand, Drs. Rick Brinkman and Rick Kirschner armed a civility-starved world with no-nonsense strategies for dealing with difficult people with tact and skill. Since then, cell phones, the Internet, voice mail, and other technological wonders designed to bring people closer together have only made it that much harder to avoid "people you can't stand;" even worse, they've also created exciting new ways for annoying people to realize their talent for being pains in the butt. Updated and revised for the digital age, this new edition of Brinkman and Kirschner's bestselling guide shows readers how to successfully combat the whiners, grenades, tanks, snipers, close-talkers, pedants, and other rude, crude, and inconsiderate people who can ruin your day at work, in stores, on the street, in restaurants, at the movies, in waiting rooms, by fax, phone, and E-mail, and in cyberspace.

Dealing with People You Can’t Stand, Revised and Expanded Third Edition: How to Bring Out the Best in People at Their Worst
  • Language: en
  • Pages: 386

Dealing with People You Can’t Stand, Revised and Expanded Third Edition: How to Bring Out the Best in People at Their Worst

The classic guide to bringing out the best in people at their worst—updated with even more can’t-standable people! Dealing with People You Can’t Stand has been helping good people deal with bad behavior in a positive, professional way for nearly two decades. Unfortunately, as the world becomes smaller and time more compressed, new difficult people are being made all the time. So Kirschner and Brinkman have updated their global bestseller to help you wring positive results from even the most twisted interactions you’re likely to experience today. Learn how to get things done and get along when you’re dealing with people who have the uncanny ability to sabotage, derail, and interfere...

Life by Design
  • Language: en

Life by Design

Step by step, choice by choice, this book shows you how to take charge of your life by making conscious choices that promote optimum physical, emotional, and mental well-being. Complete with personal stories, real-life examples, and revealing exercises. Book jacket.

Getting Results the Agile Way
  • Language: en
  • Pages: 273

Getting Results the Agile Way

A guide to the Agile Results system, a systematic way to achieve both short- and long-term results that can be applied to all aspects of life.

Insider's Guide to the Art of Persuasion
  • Language: en
  • Pages: 256

Insider's Guide to the Art of Persuasion

  • Type: Book
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  • Published: 2007-07-27
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  • Publisher: Lulu.com

A comprehensive communication and persuasion training for anyone wanting to use their influence to change the world. Ideal for parents, managers, business owners, community leaders, project managers, networkers, and advocates for change.

Love in 90 Days
  • Language: en
  • Pages: 377

Love in 90 Days

  • Type: Book
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  • Published: 2019-01-15
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  • Publisher: Hachette UK

The Book That Has Led to Countless Happy Marriages Finding true love is possible in just 90 days. Renowned relationship expert and clinical psychologist, Dr. Diana Kirschner, uses the latest research, clinical, and personal experience to show you how. Dr. Diana knows the questions single women everywhere face: "Why am I attracted to the wrong kind of guys?" "Why is he just not that into me?" "Why can't I seem to find the One?" When it comes to love, most single women unconsciously make the same mistakes over and over again regardless of age, work success, or the type of man they are dating. Isn't it time to try a new approach to dating? Used by Tens of Thousands of Women Worldwide Drawing on...

Bringing Out the Best in People
  • Language: en
  • Pages: 202

Bringing Out the Best in People

Originally published in 1985, this bestselling, essential book about management and motivation has over 1 million copies in print and remains relevant for today. Alan Loy McGinnis, author of the award-winning, international bestseller The Friendship Factor, studied great leaders throughout history, the most effective organizations of modern times, and prominent psychologists to culminate a wealth of motivational tips and ideas. In this book are 12 practical principles to help anyone -- parent, manager, teacher, friend -- motivate, inspire, influence, and build enthusiasm. Mastering the art of motivation and improving relational habits isn't easy but McGinnis includes encouragement alongside ...

Love Thy Customer
  • Language: en
  • Pages: 152

Love Thy Customer

Two bestselling authors deliver proven tactics for exceptional customer service in today's consumer-driven market.