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Performance Measurement
Long before reinventing government came into vogue, the Urban Institute pioneered methods for government and human services agencies to measure the performance of their programs. This comprehensive guidebook synthesizes more than two decades of Harry Hatry's groundbreaking work. It covers every component of the performance measurement process, from identifying the program’s mission, objectives, customers, and trackable outcomes to finding the best indicators for each outcome, the sources of data, and how to collect them. Hatry explains how to select indicator breakouts and benchmarks for comparison to actual values, and describes numerous uses for performance information. Since the publica...
Handbook of Practical Program Evaluation
The second edition of Handbook of Practical Program Evaluation offers managers, analysts, consultants, and educators in government, nonprofit, and private institutions a valuable resource that outlines efficient and economical methods for assessing program results and identifying ways to improve program performance. The Handbook has been thoroughly revised. Many new chapters have been prepared for this edition, including chapters on logic modeling and on evaluation applications for small nonprofit organizations. The Handbook of Practical Program Evaluation is a comprehensive resource on evaluation, covering both in-depth program evaluations and performance monitoring. It presents evaluation methods that will be useful at all levels of government and in nonprofit organizations.
Comparative Performance Measurement
Topics covered include scope of CPM, preparing for data collection, reporting and using CPM information.
Quicker, Better, Cheaper?
Scholars and practitioners explore American government performance management offering diverse views.
Current Catalog
First multi-year cumulation covers six years: 1965-70.
The Practice of American Public Policymaking
Designed for upper-level and professional courses, this text is a state-of-the-art introduction to the public policymaking process that gives equal attention to issues of policy implementation and public governance. It uses an innovative systems approach, integrating the activities, actors, tools, and techniques of policymaking, to provide a comprehensive framework for policy design and analysis. The book is practice-oriented, with a focus on the ways that policymakers at all levels employ the standard "technologies" of governance - authority, agency, program, rule, contract, and budget - to design policy outputs and achieve policy outcomes. Through extensive use of graphics, the text makes concepts easy to grasp for a generation of students accustomed to the visual presentation of ideas. Case studies illustrate the tools and techniques discussed, and key terms, questions for discussion, and suggested readings round out each chapter.
