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Creating New Markets in the Digital Economy
This book provides practical advice to help readers innovate and identify new business models, products and services within the connected digital economy.
Complex Engineering Service Systems
For manufacturers of complex engineering equipment, the focus on service and achieving outcomes for customers is the key to growth. Yet, the capability to provide service for complex engineered products is less understood. Taking a trans-disciplinary approach, Complex Engineering Service Systems covers various aspects of service in complex engineering systems, with perspectives from engineering, management, design, operations research, strategy, marketing and operations management that are relevant to different disciplines, organisation functions, and geographic locations. The focus is on the many facets of complex engineering service systems around a core integrative framework of three valu...
The Pricing and Revenue Management of Services
In a world of changing lifestyles brought about by new services, technology and e-commerce, this book enters the arena of contemporary research with particular topicality. Integrating both theory and real world practices, Ng advances the latest concepts in pricing and revenue management for services in a language that is useful, prescriptive and ye
Managing Services
The book is a collection of perspectives on service and service management written by leading researchers in the field. It considers the range and importance of services, the challenges of managing services and recent contemporary innovations in services and service management.
Marketing Strategy
Marketing Strategy: The Thinking Involved.
Mergers and Acquisitions
A merger or an acquisition is usually a challenging endeavor which aims to create value for the owner. However, stakeholder theory shows how such a narrow and one-sided focus is detrimental to value-creation in general -not only for other stakeholders within and outside the organization - but also for the owner. This book shows how different stakeholders, internal and external, may play a critical role during a merger or an acquisition process. It builds on empirical examples that illustrate how various stakeholders play active roles throughout the different phases, and ultimately affect the outcome and the value formation process of the merger or the acquisition.
Moralizing Capitalism
This book adds a crucial focus on morality to the growing literature on the history of capitalism by exploring social and cultural perspectives on the economic order that has dominated the modern world. Taking the study beyond narrow economic confines, it traces the entanglement between moral sentiments and capitalism, examining both moral critiques and moral justifications. Company bankruptcies, systems of taxation, wealth, and the running of stock exchanges were attacked on moral grounds, while ideas of economic justice and the humanization of capitalism loomed large over moral critiques. Many movements, from antislavery to labour campaigns, were inspired by aspirations to improve capitalism and halt the moral decay that was felt to have affected large sections of society. This book questions how moral sentiments are defined and have changed over time, and how these relate to both capitalism and anti-capitalism. Covering a range of different social movements and ethical issues, the 13 chapters present a moral history of capitalism, understood not simply as an economic system but as an order that encompasses all areas of modern life.
Managing Project Ending
Understanding project endings is a significant part of project management, yet there is relatively little work published in this important area. This book addresses the gap, focusing on the successful management of project endings, showing how to plan for the ending of a project, how to create ending competencies, and in particular, how to successfully manage relations with different stakeholders of a project as it is coming to an end. Havila and Salmi use a real-life case in the airline industry to show how the successful ending project was achieved and in doing so portray ideas and experiences not typically considered in the field. Through the case discussion, the complexity of the process is unveiled and the achievement of success for all parties is explained. The book portrays three key success factors: ending competencies, to be developed both at the organizational and individual levels; efficient management of the business network around the ending project; and involvement at the strategic managerial level. It concludes that project endings are often complex and have far-reaching effects, and therefore, call for close managerial attention.
Learning and Teaching Across Cultures in Higher Education
Learning and Teaching Across Cultures in Higher Education contains theoretical rationale, resources and examples to help readers understand and deal with situations involving contact between learners or educators from different cultural backgrounds, as well as giving insights into the new global context of higher education.
Cross-Border Mergers and Acquisitions
Cross-border mergers and acquisitions (CBM&As) activity has become an important vehicle for firms’ internationalization and corporate restructuring over the past three decades. Despite the huge volume of global CBM&A activity, however, there are few books which carefully explore the strategies, motives, and consequences of global mergers and acquisitions. This book discusses and synthesizes the theoretical literature on the motivation and performance of international merger activities. Focusing on the UK as a top acquiring country in the European Union, the authors explore the recent trends in cross-border mergers and acquisitions, motives for cross-border mergers and acquisitions, the mergers integration process, home and host countries’ macroeconomic consequences on mergers and acquisitions, and shareholder’s wealth effects on CBM&A. This book explores and sheds much-needed light on the UK CBM&A market, what drives it, and what lessons can be learned for other regions around the globe.
