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Strategic Issues Management
The focus of this book is issues management and why it should play a key role in strategic planning, supporting the organization in its interface with public policy, public opinion, and opinion formers.
Strategic Issues Management
Strategic Issues Management explores the strategic planning options that organizations can employ to address crucial public policy issues, engage in collaborative decision making, get the organization′s "house" in order, engage in tough defense and smart offense, and monitor opinion changes that affect public policy. In this fully updated Second Edition, authors Robert L. Heath and Michael J. Palenchar offer practical, actionable guidance that readers can apply to organizations from large Fortune 500 companies to nongovernmental organizations and start-up high tech companies. Features Includes a NEW chapter on brand equity, updated examples, theories and cases throughout, new information o...
Issues Management
Abstract: An authoritative reference text for public and private decision-makers and planners, business consultants, planning researchers, and college teachers and students in public and business management provides insights and information on how issues management has been used to identify, track, evaluate, and analyze emerging issues that are likely to affect an organization over the next few years in order to plan effective organizational responses in advance. The text material is organized into 5 parts.
Issues and Crisis Management: Exploring Issues, Crises, Risk and Reputation
This book is designed to focus on issues and crisis management, as well as touching upon the related fields of risk and reputation. A common theme throughout is the close relationship between all of these areas and also the integration of these disciplines within the context of public relations and communications.TJaques is an Australian consultant.
Issue Management
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Strategic Issues Management
Hardbound. Scanning has long been an important element of strategic management and is continually developing. Companies need to identify emerging changes early enough to gain advantage from them. This intelligence is vital in a world of increasing change and uncertainty.Published in association with the Planning Forum, this book provides a framework for designing, creating and managing an environmental scanning system as a key element in the strategic management of an organization. The methodology of analysing signals of change in social, technological, competitive, political and financial contexts is investigated.Useful methods and techniques are presented, together with an extensive analysis of available literature.
Crisis, Issues and Reputation Management
Handling a crisis and knowing how to manage the potential reputational damage that can occur has become a top priority for all businesses. Learn from international brands like Nestle, Unilever, McDonalds, Cadbury, RBS and more, to discover the value of reputation management and how to effectively and proactively approach the Corporate Social Responsibility of your business. Whether it is an internal or external crisis, now more than ever brands and organizations are having to understand and respond rapidly to shifting public values, rising expectations, demands for public consultation and increasingly intrusive news media. Crisis, Issues and Reputation Management defines and explores the val...
Risk Issues and Crisis Management in Public Relations
The reputation of an organisation influences who we buy from, work for, supply to and invest in. Intangible assets, of which reputation forms an important part, account for well over 50 per cent of the value of the Fortune 500 and even more in the case of the FTSE 100. This fourth edition of Risk Issues and Crisis Management in Public Relations has been completely revised and aims to define reputation, explores how to value it and provides practical guidelines for effective reputation management. This latest edition features new sections on the effects of recent world events, Corporate Social Responsibility, climate change and sustainability, legal revisions and the use of the Internet in a crisis. Featuring new case studies on Oxfam V Starbucks, Sony, Dell, Ribena, BP, Bernard Matthews and the bird flu issue, Northern Rock, Walmart, Celebrity Big Brother 07, the Cadbury Salmonella outbreak, the Virgin train crash and the Buncefield Oil Explosion, the book charts how rapidly the reputation management agenda moves and yet how slowly business learns.
A Stakeholder Approach to Issues Management
The book will appeal to corporate managers who must manage issues and controversies involving outside groups and organizations The book shows practitioners how to ground their strategic advice on the kind of empirical research that reveals the socio-political dynamics of the issue. It is the first book to approach issues management from a blended application of advances in institutional theory, social movement theory, stakeholder theory and social network analysis.
