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Leading Loyalty
In business, it’s not enough for people to like you, they need to love you! Learn how building loyalty and modeling great customer service behavior to develop frontline teams is the key to building raving fans. To thrive in today’s economy, it’s not enough for customers to merely like you. They have to love you. Win their hearts and they will not only purchase more—they’ll talk you up to everyone they know. But what turns casual customers into passionate promoters and lifelong buyers? Loyalty experts at FranklinCovey set out to unlock the mysteries of gaining the customer’s loyalty. In an extensive study that involved 1,100 stores and thousands of people, they isolated examples t...
The 5 Choices
Time management has been redefined for the twenty-first century. Learn how to increase your productivity by mastering five choices that will leave you feeling confident, energized, and productive.
Summary: The 5 Choices
The must-read summary of Kory Kogon, Adam Merrill and Leena Rinne’s book: "The 5 Choices: The Path to Extraordinary Productivity". This complete summary of the ideas from Kory Kogon, Adam Merrill and Leena Rinne’s book "The 5 Choices" outlines the five choices that you must make to become more productive and manage your decisions, attention and energy more effectively. From ruling your technology to taking the time to schedule your most important activities, the authors give you lots of tips to regain control of your life and work more efficiently. Added- value of this summary: • Save time • Understand the key lessons in personal change • Increase your productivity To learn more, read “The 5 Choices” and learn how making just five choices can increase your productivity in both your personal and professional life.
Master Mentors Volume 2
Experience a quantum leap in your personal mindset and career toolset through 30 transformative insights from Our world’s greatest minds. Mining the best and brightest revelations from FranklinCovey’s global podcast, On Leadership With Scott Miller, Scott personally introduces you to 30 Master Mentors, featuring the single most transformative insight from each of them. Depending on where you are in your journey, Master Mentors will: Challenge your current mindset and beliefs, leading to what could be the most important career and thoughtprocess shifts of your life! Restore you to the mindset and beliefs you find effective but aren’t currently living in alignment with. Validate that you are on the right path with your current mindset and beliefs and empower you on your way forward. Whether you are challenged, affirmed, informed, or inspired—Master Mentors guarantees you will Experience a transformative shift in your personal mindset, life skillset, and career toolset.
Ann paediatr fenn
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5個選擇
全心投入要事，讓工作、生活優雅轉換 你將不再糾結於到底做了多少，而是成就了多少 關鍵不是行程表上的優先順序，而是規劃人生的優先順序。 ──史蒂芬．柯維 遇事隨即反應，你的日子將充滿瑣事；暫停一下，讓思考的大腦主宰，即使身處全年無休、高速運轉的世界，你也能明智運用時間、注意力與精力，每天都有高效生產力。 最有生產力的5個選擇 選擇1：執行要事，非反應急事。用思考的大腦洞察出最重要的事，減少不假思索的回應。 選擇2：追求非凡，非甘於平凡。精心設計人生扮演的各種角色腳本，獲得成...
Stellar Management Teams
Management teams at all levels, and individual team members in particular, are often disengaged and disconnected from the management function itself. Statements such as, "we lack common goals or they are unclear", "I have no influence", "I am not listened to nor taken into account", and "I do not feel valued – actually, nobody does", are commonplace. The authors argue this is because we have been entrenched in an era of guru leadership but that it must come to an end if our management teams are to rise to the top. An individual is not capable of controlling the complicated system of an organization, with its countless variables, especially in conjunction with the rapid change in both the e...
Lucky's Crash Landing
Lucky, a new and unusual pupil in the sixth grade, decides to befriend the class outcast, finds they share an interest in skateboarding, and tries to enlist the other Mormons in the class to join his campaign to gain his new friend some self-esteem.
The Procrastination Economy
2018 Outstanding Academic Title, given by Choice Magazine How mobile devices make our in-between moments valuable to media companies while also providing a sense of control and connection In moments of downtime – waiting for a friend to arrive or commuting to work – we pull out our phones for a few minutes of distraction. Just as television reoriented the way we think about living rooms, mobile devices have taken over the interstitial spaces of our everyday lives. Ethan Tussey argues that these in-between moments have created a procrastination economy, an opportunity for entertainment companies to create products, apps, platforms, subscription services, micropayments, and interactive opp...
Master Mentors
For busy professionals and lifelong learners seeking practical strategies for reaching new heights, Master Mentors distills 30 essential learnings from Seth Godin, Susan Cain, Trent Shelton, General Stanley McChrystal, and other top business minds and thought leaders of our time. Mining the best and brightest revelations from FranklinCovey’s global podcast, On Leadership with Scott Miller, Scott personally introduces you to 30 Master Mentors, featuring the single most transformative insight from each of them. Depending on where you are in your journey, Master Mentors will: Challenge your current mindset and beliefs, leading to what could be the most important career and thought- process shifts of your life! Restore you to the mindset and beliefs you find effective but aren’t currently living in alignment with. Validate that you are on the right path with your current mindset and beliefs and empower you on your way forward. Whether you are challenged, affirmed, informed, or inspired—Master Mentors guarantees you will experience a transformative shift in your personal mindset, life skillset, and career toolset.
