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Confessions of a Call Center Gal: a Novel
Bridget Jones's Diary meets The Office. Madison Lee is a fresh college grad, ready to take on the world of print media. But she has zero luck landing a job. Unemployment is at ten percent and on the rise. Desperate and left with no other options, she accepts a position as a service rep at a call center in Pocatello, Idaho. At the Lightning Speed call center in Spudsville, Maddy plunges into the wild and dysfunctional world of customer service where Sales is prided over Service and an eight hour shift is equivalent to eight hours of callers bashing her over the phone. Oh sure, the calls are bad. But Maddy manages to find humor on the phone and off the phone. And with all the salacious drama b...
The Multilingual Citizen
In this ground-breaking collection of essays, the editors and authors develop the idea of Linguistic Citizenship. This notion highlights the importance of practices whereby vulnerable speakers themselves exercise control over their languages, and draws attention to the ways in which alternative voices can be inserted into processes and structures that otherwise alienate those they were designed to support. The chapters discuss issues of decoloniality and multilingualism in the global South, and together retheorize how to accommodate diversity in complexly multilingual/ multicultural societies. Offering a framework anchored in transformative notions of democratic and reflexive citizenship, it prompts readers to critically rethink how existing contemporary frameworks such as Linguistic Human Rights rest on disempowering forms of multilingualism that channel discourses of diversity into specific predetermined cultural and linguistic identities.
Languages in Contact
This fascinating study of languages in contact introduces new insights from popular culture, the globalised new economy and computer-mediated communication.
Standards of English
The notion of a 'standard' variety of English has been the subject of a considerable body of research. Studies have tended to focus on the standard features of British and American English. However, more recently interest has turned to the other varieties of English that have developed around the world and the ways in which these have also been standardised. This volume provides the first book-length exploration of 'standard Englishes', with chapters on areas as diverse as Canada, the Caribbean, Africa, Asia, New Zealand and the South Pacific. This is a timely and important topic, edited by a well-known scholar in the field, with contributions by the leading experts on each major variety of English discussed. The book presents in full the criteria for defining a standard variety, and each chapter compares standards in both spoken and written English and explores the notion of register within standard varieties.
The Typology of Asian Englishes
When considering the structure of New Englishes which have evolved in – multilingual, mostly post-colonial – contexts of Asia (thus, Asian Englishes), the significant factors to be considered are: 1) the variety/ies of the English lexifier that entered the local context; 2) the nature of transmission of English to the local population; and 3) the local, i.e. substrate, languages of the community in which the New English emerges. This third factor is the focus of the five papers in this volume: they investigate the structure of Asian varieties of English by exploring the relationship between the typological profile of substrate languages in the specific linguistic ecology and the grammatical features of the emerging contact variety of English.The contributions to this volume were originally published in English World-Wide 30:2 (2009).
Multilingualism in the Chinese Diaspora Worldwide
In this volume, Li Wei brings together contributions from well-known and emerging scholars in socio- and anthropological linguistics working on different linguistic and communicative aspects of the Chinese diaspora. The project examines the Chinese diasporic experience from a global, comparative perspective, with a particular focus on transnational links, and local social and multilingual realities. Contributors address the emergence of new forms of Chinese in multilingual contexts, family language policy and practice, language socialization and identity development, multilingual creativity, linguistic attitudes and ideologies, and heritage language maintenance, loss, learning and re-learnin...
The Lesser-Known Varieties of English
This is the first ever volume to compile sociolinguistic and historical information on lesser-known, and relatively ignored, native varieties of English around the world. Exploring areas as diverse as the Pacific, South America, the South Atlantic and West Africa, it shows how these varieties are as much part of the big picture as major varieties and that their analysis is essential for addressing some truly important issues in linguistic theory, such as dialect obsolescence and death, language birth, dialect typology and genetic classification, patterns of diffusion and transplantation and contact-induced language change. It also shows how close interwoven fields such as social history, contact linguistics and variationist sociolinguistics are in accounting for their formation and maintenance, providing a thorough description of the lesser-known varieties of English and their relevance for language spread and change.
Contact Languages
This book explores the social and structural dynamics underlying the creation of new, or restructured, grammars, offering an evolutionary account of contact language formation in the linguistic ecology of Monsoon Asia, including contacts between languages and peoples of Malay, Chinese, Portuguese and English origin, before, during and after Western colonization.
Intercountry Adoptees Tell Their Stories
Intercountry Adoptees Tell Their Stories reflects the thoughts and experiences of adult transracial adoptees. The authors conducted in-depth interviews in order to understand and examine the adoptees. The men and women interviewed in this study offer the readers a detailed and personal glimpse into their worlds. They represent a range of positive and negative adoption stories and describe the complexities of ethnic identity formation.
The Oxford Handbook of the History of English
This ambitious handbook takes advantage of recent advances in the study of the history of English to rethink the understanding of the field.
