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A work exposing and exploring the phenomena of the dysfunctional workplace is long overdue. This fascinating book does just that, uncovering the subversiveness, counter-productive behaviour and unspoken issues that managers struggle with on a daily basis. This Companion not only explores organizational dysfunction as it concerns individuals, it also examines broader issues of dysfunction and its effects with regards teams, managers and organizational systems. Lively discussion encompasses the symptoms of distress, illness, absenteeism, and inefficiency that point towards behavioural disorders and system-wide malfunction. From personality disorders to wars over territory , the book chronicles...
Workplace aggression is a serious problem for workers and their employers. As such, an improved scientific understanding of workplace aggression has important implications. This volume, which includes chapters written by leading workplace aggression scholars, addresses three primary topics: the measurement, predictors and consequences of workplace aggression; the social context of workplace aggression; and the prevention of workplace aggression. Of note, the book encompasses the various labels used by researchers to refer to workplace aggression, such as 'abusive supervision', 'bullying', 'incivility' and 'interpersonal conflict'. This approach differs from those of previous books on the topic in that it does not focus on a particular type of workplace aggression, but covers an intentionally broad conceptualization of workplace aggression - specifically, it considers aggression from both the aggressors' and the targets' perspectives and includes behaviors enacted by several types of perpetrators, including supervisors, coworkers and customers.
Contemporary Occupational Health Psychology: Global Perspectives on Research and Practice, Volume 2 continues a definitive reference series published in association with the European Academy of Occupational Health Psychology (EAOHP) and the Society for Occupational Health Psychology (SOHP). The series summarizes state-of-the-art research and practice in the field of occupational health psychology. Volume 2 of the most important and influential research series in the rapidly growing field of occupational health psychology Presents state-of-the-art research along with its implications for real-world practice Provides in-depth reviews of hot topics, including new work from several top international experts in the field Volume 2 includes increased North American contributions, sourced by a dedicated North America editor
Human Resource Management addresses the challenges faced by human resource managers, integrating traditional theory with real-world strategy to equip students with the knowledge, perspective, and skills they need to thrive in the ever-changing global business environment. Presented in a clear and relatable style, this text emphasizes how effective human resource management and strategic planning work in concert to allow organizations to achieve maximum success. The focus on practical application illustrates the essential link between strategic planning and implementation, providing an inside look at how real-world companies increase effectiveness through world-class human resources management practices. A wealth of case studies, discussion topics, and exercises reinforce key concepts, strengthening students' ability to think strategically and integrate core HR management principles into the decision-making process. By mirroring the current landscape's increased reliance on smart people-management strategy, this text underscores the importance of HR management in attracting and retaining the top talent that drives an organization forward.
"This is a valuable resource for researchers and practitioners in the fields of Industrial and Organizational Psychology, Human Resources, Health Psychology, Public Health, and Employee Assistance Programs. It is also an excellent textbook for graduate courses in Organizational Behavior, Occupational Health Psychology, and Organizational Psychology."--
In Abusive Supervision in Government Agencies, Caillier uses both quantitative and qualitative survey data, a mixed-method approach, to argue that certain organizational norms and subordinate factors either increase or decrease the presence of abusive supervision in agencies and that when employees experience abusive supervision, their well-being and work attitudes are adversely affected. In addition, a mixed-method approach is used to contend that problems concerning the abusive supervision process are pervasive in agencies. More specifically, many targets of abuse supervision fail to report the incident, and for those who do, agencies seldom do anything to stop abusive supervisors and the overwhelming majority of targets experience some form of retaliation for reporting the abuse. The author also uses qualitative data to argue that many agencies still do not have a robust workplace aggression policy. The author concludes by identifying future directions for research concerning abusive supervision.
Dysfunction in the workplace, like a bully culture, affects women and men differently. This book represents a broad spectrum of disciplines including law, management, communications, human resource management and industrial/organizational psychology and offers integrative, cross-disciplinary inquiries into the many roles gender plays in organizational dysfunction. The authors provoke new questions and new streams of research, with the ultimate goal of contributing to healthier workplaces for men and women alike. This book looks at counterproductive work behavior including aggression, bullying, incivility, sexual harassment, sexual orientation harassment and absenteeism, and the effects of jo...
In this 19th volume of Research on Emotion in Organizations, editors Neal M. Ashkanasy, Ronald H. Humphrey and Ashlea C. Troth orchestrate a retrospective view of the field in order to address a wide range of emotion-related topics and point to the future of research in organizational behavior and organization theory.
A team of interdisciplinary experts provides an up-to-date review of current theories, empirical research, and management strategies that will help organizations address workplace bullying through both prevention and intervention. Workplace bullying is a serious issue that can lead to anxiety, depression, substance abuse, absenteeism, sleep disturbances, and post-traumatic stress syndrome. This book has a simple goal: to help employers see bullying—and stop it. It does that by providing organizations with best practices, management strategies for bullying prevention, and protocols for investigating bullying complaints. Part I of the book overviews workplace bullying, discussing incidence, ...
Are you struggling to improve a hostile or uncomfortable environment at work, or interested in how such tension can arise? Experts in organizational psychology, management science, social psychology, and communication science show you how to implement interventions and programs to manage workplace emotion. The connection between workplace affect and relevant challenges in our society, such as diversity and technological changes, is undeniable; thus learning to harness that knowledge can revolutionize your performance in tackling workday issues. Applying major theoretical perspectives and research methodologies, this book outlines the concepts of display rules, emotional labor, work motivation, well-being, and discrete emotions. Understanding these ideas will show you how affect can promote team effectiveness, leadership, and conflict resolution. If you require a foundation for understanding workplace affect or a springboard into deeper, more interdisciplinary research, this book presents an integrative approach that is indispensable.