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Service in the AI Era
Are you prepared for the coming AI era? AI advances will profoundly change your daily service interactions, so this book provides readers with a necessary understanding of service, the application of resources (e.g., knowledge) for the benefit of another. In just minutes, you can learn about today’s use of early-stage AI for automation and augmentation, and essential elements of service science, service-dominant (S-D) logic, and Service Dominant Architecture (SDA). Ultimately improved service for all is possible with human-level AI and digital twins – but requires investing wisely in better models: Better models of the world both complex natural and social systems (science), better menta...
Handbook on Information Technology in Finance
This handbook contains surveys of state-of-the-art concepts, systems, applications, best practices as well as contemporary research in the intersection between IT and finance. Included are recent trends and challenges, IT systems and architectures in finance, essential developments and case studies on management information systems, and service oriented architecture modeling. The book shows a broad range of applications, e.g. in banking, insurance, trading and in non-financial companies. Essentially, all aspects of IT in finance are covered.
Digital Transformation
In the business world, digital transformation involves finding and developing new strategies and modernizing the information technology of private and public companies. This book presents practices, challenges, and opportunities related to digital transformation. It includes fourteen chapters that address digital transformation in a variety of industries, including finance, construction, education, marketing, and more.
Advances in the Human Side of Service Engineering
This book reports on cutting-edge research and best practices in developing innovative service systems. It covers issues concerning the suitability of a given system for human use, human services, and excellent human experiences. It explores a wide range of ways in which human factors in engineering, ergonomics, human–computer interaction (HCI), cognitive engineering, and many other disciplines can contribute to the design and management of service systems. It considers aspects related to cost effectiveness, ethics, and privacy, among others, and covers applications in many areas, from healthcare to education, transportation, and the economy. Based on the AHFE 2020 Virtual Conference on the Human Side of Service Engineering, held on July 16–20, 2020, the book provides readers with a comprehensive overview of current research and future challenges in the field of service engineering, together with practical insights into the development of innovative services for various kinds of organizations.
The Human Side of Service Engineering
Proceedings of the 15th International Conference on Applied Human Factors and Ergonomics and the Affiliated Conferences, Nice, France, 24-27 July 2024.
Advances in the Human Side of Service Engineering
This book reports on cutting-edge research and best practices in developing innovative service systems. It covers issues concerning the suitability of a given system for human use, human services, and excellent human experiences. It explores a wide range of ways in which human factors in engineering, ergonomics, human–computer interaction (HCI), cognitive engineering, and many other disciplines can contribute to the design and management of service systems. It considers aspects related to cost effectiveness, ethics, and privacy, among others, and covers applications in many areas, from healthcare to education, transportation, and the economy. Based on the AHFE 2021 Conference on the Human Side of Service Engineering, held virtually on 25–29 July, 2021, from USA, this book provides readers with a comprehensive overview of current research and future challenges in the field of service engineering, together with practical insights into the development of innovative services for various kinds of organizations.
Health Informatics and Biomedical Engineering Applications
Proceedings of the 15th International Conference on Applied Human Factors and Ergonomics and the Affiliated Conferences, Nice, France, 24-27 July 2024.
Handbook of Evidence Based Management Practices in Business
This book is a collection of selected high-quality research papers presented at the 4th International Conference on Evidence-Based Management (ICEBM) 2023, held at Birla Institute of Technology & Science, Pilani, Rajasthan, India, during February 24–25, 2023. It has 76 chapters written by various scholars focusing on evidence-based management practices in different functional areas of management with the application of theory and empirical techniques. This book will be helpful to practitioners, academics, scholars, and policymakers.
Shake your Life
Der Traum von der schnellen Karriere ist ausgeträumt. Bei den Menschen heute steht eine gesunde Mischung aus Privatem und Arbeit ganz oben auf der Wunschliste an ihren Arbeitsplatz. Work-Life-Balance ist besonders für jüngere Arbeitnehmer wichtiger als Arbeitsplatzsicherheit, Höhe des Gehalts, Unabhängigkeit, Firmenwagen - so das Ergebnis einer Umfrage der Zeitschrift WirtschaftsWoche (11/2009). Work-Life-Balance bedeutet heutzutage, überall top zu sein: im Sport, im Job, als Eltern, im Bett. Wie kann man all diesen An- und Überforderungen gerecht werden und sich dabei die Leichtigkeit und den Spaß am Leben bewahren? Das ist allabendlich das Thema in der Jangada Bar. In sieben frech und dynamisch erzählten Geschichten, erfährt der Leser, wie er seinen individuellen Lebensstil finden und scheinbare Gegensätze integrieren kann. Im Mittelpunkt steht Barmixer Bruno, der seinen Gästen sieben Prinzipien für mehr Leistungskraft und Lebensglück vermittelt und daraus sehr individuelle und süffige Cocktails mixt. Ein hochprozentiges Lesevergnügen!
