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The Guided Method of Mediation
Strong Enough to Handle the Ugly To benefit those you serve, you must have the courage to bring up the difficult subjects and have the patience to allow the disputants to tell their story and resolve their own emotions. If you stick to warm fuzzy conversations, people will tell you that they really like you. What they will wish is-that they had really dealt with the hardest part of their problem that day in mediation. They will wish that they had the courage to deal with the part that was too ugly to talk about, to hard to say, too embarrassing or difficult to find words to describe. They will wish that you could help them envision a time that others could understand the worst part and forgi...
The P.A.C.E. Method: Conflict Resolution for First Responders: FIRE/EMS Edition
The P.A.C.E. Method: Conflict Resolution for First Responders: Fire/EMS Edition contains specific techniques and strategies designed to handle members of the public with better response protocols. The initial professional responses in any given conflict have the power to defuse present and future conflict situations. Better response can also serve as a step toward prevention of future crisis. Every program in Emergency Medical Service Certification & Fire Science should own copies of this innovative training manual for law enforcement professionals.
Role-Plays for Resolution
Role-Plays for Resolution is a workbook for training conflict resolution practitioners. Professionals from the fields of business, law, mediation, negotiation, arbitration and international dispute resolution may use this book to practice the skills needed to resolve conflicts. Students training for a degree or specialty in conflict resolution will find this a vital resource for exposure to specific subject areas. This book contains 70 role-plays in 12 separate categories to provide both existing professionals and academic instructors the examples needed to train individuals to address conflicts. Categories covered include divorce, community mediation, settlement mediation, estate planning m...
Mirror My Soul
This is book two of the trilogy 'Savannah Spell' that continues with the lives of extraordinary but fictitious characters during the American Revolutionary War. Based on the factual history of that era the action and adventure of its characters expands north to include Charleston, Philadelphia and New Jersey. Some characters introduced in the first book only now come to center stage. The lives of earlier central characters continue including the love triangle involving a Loyalist and a Patriot who vie for the love of Kathryn Cameron. Nicole Bradley of Philadelphia proves to be much more than a mere challenge to Kathryn for the affections of Martin Caldwell. In handsome Lee Johnson, Nicole fi...
Oasis
Compelling stories of Hollywood stars of the Golden Age and the impact of Catholic faith in their lives. These unflinching portraits show how faith provided an oasis for these legendary people from the turmoil and immoral living prevalent in that culture.
The Gates of Hell
From one of our foremost naval historians, the compelling story of the doomed Arctic voyage of the HMS Erebus and the HMS Terror, commanded by Captain Sir John Franklin. Andrew Lambert, a leading authority on naval history, reexamines the life of Sir John Franklin and his final, doomed Arctic voyage. Franklin was a man of his time, fascinated, even obsessed with, the need to explore the world; he had already mapped nearly two-thirds of the northern coastline of North America when he undertook his third Arctic voyage in 1845, at the age of fifty-nine. His two ships were fitted with the latest equipment; steam engines enabled them to navigate the pack ice, and he and his crew had a three-year ...
Service Afloat
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The Visitation of the County of Cornwarll
Reprint of the original, first published in 1874.
