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A Daily Mail Political Book of the Year "Michael Cockerell is the master" – Laura Kuenssberg "A triumph" – Alan Johnson "My political book of the year" – Iain Dale "The master chronicler of our political age" – Nick Robinson "Endlessly compelling" – Emily Maitlis "Excellent" – New European "Riveting" – Tony Rennell, Daily Mail Book of the Year "The David Attenborough of the political animal kingdom" – Rory Bremner "Richly entertaining" – Steve Richards "Brimming with priceless indiscretions" – Mail on Sunday "The Holbein of the televisual political portrait" – Professor Peter Hennessy *** Our political leaders spend their careers spinning their images and polishing thei...
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Kritische analyse van de wijze waarop achtereenvolgende Britse premiers gebruik maakten en maken van subtiele mediamanipulatie.
Amusing, revealing, sympathetic and occasionally antagonistic, these observations combine to give a unique portrait of the political and personal life
Today, consumers have more choice than ever before. It's no longer enough to simply provide a service - companies who want to stay in business must also provide impeccable service with such consistency, integrity and creativity that people who experience it will not only keep coming back for more, but recommend your business to their friends, families, and colleagues. The Customer Rules is entirely focused on one ultimate goal: to help you, no matter what your position or job title, secure the most revenue-boosting asset you could wish for: a reputation for excellent service. Lee Cockerell, former Executive Vice President of Operations at Disney World - a company which has redefined what a business can do for their customers - shows you how: from why you should 'Never say no - except No Problem' to asking yourself 'What Would Mum Do?'. His 39 easy-to-follow rules apply to any industry and any company, large, small, public, private, online or High Street. The principles revealed in this book, tried and tested in one of the world's happiest environments, can give you everything you need to truly connect with your customers.
The author details the great classics including the first Olympic marathon in Athens 1896 and the famous duel in the sun between Alberto Salazar and Dick Beardsley at the 1982 Boston marathon. He describes the races and the athletes behind the stories.
Notwithstanding the fact that among the parliaments of the world, 38 per cent have Second Chambers (67 out of 179), Second Chambers themselves have only rarely been the focus of attention from politicians and have almost totally been ignored by academics. This work sets about examining them.
Politicians are weird - we can all agree on that. But do you know how much weirder they used to be? If not, Honourable Misfits is the book for you. Spanning from the past seven hundred years, this is a celebration of the oddest and most eccentric MPs the House of Commons has ever seen. From mad inventors and fearless adventurers to machiavellian villains and mavericks with more money than sense, it offers sixty-five pen portraits of the unique, the mysterious and the downright deranged. There is the one who built a complex network of tunnels and underground rooms underneath his estate; the one who liked to go hunting naked; the one who set himself on fire to cure his hiccups, and the one who...
A Times Political Book of the Year A Daily Mail Political Book of the Year A Guardian Political Book of the Year An Independent Political Book of the Year Veering from the hilarious to the tragic, Andrew Mitchell's tales from the parliamentary jungle make for one of the most entertaining political memoirs in years. From his prep school years, straight out of Evelyn Waugh, through the Army to Cambridge, the City of London and the Palace of Westminster, Mitchell has passed through a series of British institutions at a time of furious social change – in the process becoming rather more cynical about the Establishment. Here, he brilliantly lifts the lid on its inner workings, from the punctilio of high finance to the dark arts of the government Whips' Office, and reveals how he accidentally started Boris Johnson's political career – an act which rebounded on him spectacularly. Engagingly honest about his ups and downs in politics, Beyond a Fringe is crammed with riotous political anecdotes and irresistible insider gossip from the heart of Westminster.