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This book provides a comprehensive study of the science behind improving team performance in the delivery of clinical care.
A toolkit for managers wanting to create inclusive cultures by addressing toxic behaviors that stagnate innovation, fracture work communities, and drive out top employees and as a lifeline for employees suffering through workplace abuse. Workplace Bullying: A Guide to Understanding and Overcoming is a lifeline for people who have been targets of workplace abuse and are desperately trying to make sense of the trauma. It is a resource for partners trying to help their loved ones heal. And, it is a toolkit for managers and industry leaders inspiring to create inclusive cultures by proactively addressing toxic behaviors that stagnate innovation, fracture work communities, and drive out top employees. To simplify a complex topic and make the book readable and engaging for a wide audience, the author uses eight elements of story to structure the reader's travel through the treacherous trials of workplace abuse: The Journey, The Characters (The Archetypes), The Plotlines, The Conflict, The Setting, The Fall, The Rise, and The Final Act.
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This comprehensive review of the Swiss health system focuses on three important issues: health insurance markets, health workforce planning and management and governance of the health system.
Marketization in the healthcare sector affects the quality and delivery of care, as well as healthcare workers’ working conditions. Based on a comparison of England and Germany, along with an in-depth case study looking at New York, USA, this volume examines how trade unions respond to marketization processes and the determinants of successful strategies. The author draws on a rich empirical study to develop a theoretical framework that accounts for sector-specific opportunity structures stemming from marketization processes and on the relevant unions’ local-level leeway that opens if they build up and mobilise the available resources and capacities. The book identifies determinants of s...
Das erfolgreiche Lehrbuch hat sich innerhalb kürzester Zeit als Standardwerk etabliert. Es fasst alle relevanten Informationen über wissenschaftliches Arbeiten für Pflegende kurz und konkret zusammen. Verständlich wird erklärt, was wissenschaftliches Arbeiten in der Pflege bedeutet, mit welchen Techniken gearbeitet wird und welche Produkte als Ergebnis wissenschaftlichen Arbeitens entstehen.Neben einer Einführung in wissenschaftliches Arbeiten beschreiben die AutorInnen konkret, wie man kritisch denkt, englische Texte liest und schreibt, gut zuhört, effektiv mitschreibt, klug fragt, klar argumentiert, gewinnend referiert, auf den Punkt zusammenfasst, anschaulich visualisiert, effektiv...
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