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""Jones and Brinkert offer example case studies illustrating the subject of each chapter, scholarly research throughout, a wonderfully approachable text and a companion CD of tools that makes a perfect addition to any Ombudsperson's library. Not only is this a terrific resource for us LTCOs, but also for Organizational Ombuds and other ADR professionals and practitioners seeking to clarify the whats and hows of empowering those we serve to better respond to the conflicts they face.""
Conflict Coaching: Conflict Management Strategies and Skills for the Individual defines this growing area of conflict resolution and distinguishes conflict coaching as a stand-alone resolution technique. In a service society where human relationships are central to our professional as well as personal lives, individuals value one-on-one attention to obtain custom solutions for handling important interpersonal communication. The CD-ROM accompanying the book provides numerous resources for instructors, coaches, and other interested readers.
The fads, fashions, and media in popular consumer culture frequently make recreational and ideological "fun" of poverty and lower class living. In this book, Halnon delineates how incarceration, segregation, stigmatization, cultural and social consecration, and carnivalization work in the production and consumption of inequality.
In the race to discover real solutions for the conflicts that plague contemporary society, it is essential that we look to precedent. Many of today's conflicts involve ethno-religious tensions that modern wisdom alone is ill-equipped to resolve. In Third-Party Peacemakers in Judaism, Rabbi Dr. Daniel Roth asks us to consider ancient religious and traditional cultural solutions to such present-day issues. Third-Party Peacemakers in Judaism presents an array of case studies featuring third-party peacemakers found within Jewish rabbinic literature and serves as an inspiration for fostering indigenous practices of third-party peacemaking and mediation in the modern era.
Anyone traversing the hilly, tree-lined paths of Penn State Abington would be hard-pressed to imagine the college in its first incarnation. Among the most diverse of Penn State University's commonwealth campuses today, the college's lineage dates to 1850 as the Chestnut Street Female Seminary in Philadelphia. This pictorial history traces its evolution from a private finishing school for affluent girls to an affordable public college that draws students from 17 states and 29 countries. Among the celebrated figures who contributed handsomely to the school's prestige and growth are Civil War financier Jay Cooke, who transformed his suburban Ogontz mansion into the renamed Ogontz School for Young Ladies; Abby A. Sutherland, the school's most influential principal/president, who astutely moved the school to a handsome tract of land in Abington Township, which she donated to Penn State University in 1950; and famed aviator Amelia Earhart. In the past two decades, under the direction of Dr. Karen Wiley Sandler, chancellor emerita, the college has become the thriving degree-granting residential institution that it is today.
'Invaluable information ... that will help you show up as yourself - and leverage that to your advantage' - SUNNY HOSTIN '[A] groundbreaking, powerful book' - TIFFANY ALICHE 'Essential advice for anyone who has felt underestimated in a negotiation' - DOUGLAS STONE Negotiation can make the difference between success and failure, a win or a loss, a 'no' or a 'yes'. But what if you are coming up against a brick wall due to implicit prejudice or even outright discrimination? Celebrated lawyer and mediator Damali Peterman leads a complete course in negotiation. Drawing on decades of training and experience as a negotiator in high-stakes situations, Peterman has developed successful strategies tha...
A practical companion to the much-acclaimed Transforming Conflict through Insight, Practising Insight Mediation is a book about how insight mediators do their work and why they do it that way. In the book, Cheryl A. Picard, co-founder of insight mediation, explains how the theory of cognition presented in Bernard Lonergan's Insight can be used as the basis for a learning-centred approach to conflict resolution in which the parties involved improve their self-understandings and discover new and less threating patterns of interaction with each other through efforts to better their conflict relations. Practising Insight Mediation features a wide range of valuable resources for any conflict practitioner, including in-depth descriptions of insight communication skills and strategies, a transcribed example mediation, sample documents, and a mediator's self-assessment tool. The essential handbook for those interested in learning about and applying this fast-growing conflict resolution and mediation approach, the book also includes discussions of the latest research into the application of the insight approach to areas including policing, spirituality, and genocide prevention.
This book compares the unique features of workplace mediation to other contexts of mediation, as well as the specific competences each situation requires of the mediator. It covers many important issues related to workplace mediation and discusses interventions by managers, such as conflict coaching and informal mediation. It proposes a new model to assess the effectiveness of mediation, and discusses the impact of legal systems, HRM policies, as well as power structures, and cultural differences. The book takes into account perspectives from multiple disciplines, such as management, business, psychology, law and sociology. It also discusses mediation aspects from a variety of cultural and regional contexts. The book advances knowledge about the application, process and effects of workplace mediation and includes practical tips for scholars, practitioners, mediators and managers to enhance their mediation practice or to foster constructive conflict management in organizations.
Conflict Resolution Quarterly, an official publication of the Association for Conflict Resolution (ACR), publishes quality scholarship on relationships between theory, research, and practice in the conflict management and dispute resolution field to promote more effective professional applications.