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Learn effective ways to assess and evaluate reference services in YOUR library Innovation and the constant evolution of technology continually spur academic librarians to find superior ways to deliver high quality reference service to students, faculty, and researchers. Reference Assessment and Evaluation offers librarians and administrators a plethora of fresh ideas and methods to effectively assess and evaluate reference service in any academic library. Leading experts share their own best practices in delivering digital reference, training staff and student workers, and providing instruction through case studies from academic libraries of all sizes. Because of fiscal pressures, the need t...
Discovery tools are now becoming more common in the academic library landscape, and more products are now available from vendors. While librarians are advocating and promoting their use by students and faculty, they are also evaluating their searching capabilities, their usefulness, and on-going maintenance requirements. This work is geared to librarians considering the implementation of a discovery tool. As a result, it addresses the selection and implementation of such a tool, its relationship to information literacy and catalog maintenance, usability testing, and assessment. Issues such as database and catalog searching and the quality of searching queries are also addressed. A comprehensive review of the literature serves as a valuable resource. Librarians will appreciate the highly practical nature of the volume as it is enriched by a number of varied case studies. This book was published as a special triple issue of College & Undergraduate Libraries.
This collection examines the potential inherent in partnerships between libraries and writing centers and suggests that such partnerships might respond more effectively to student needs than separate efforts. The essays consist primarily of case studies of collaborations in institutions throughout the US. The concluding chapter reflects on the impl
Sometimes a broken bridge has to be crossed. Talk about Byzantine influences. Fern Fatelli is approached by a desperate father to find his daughter before something bad happens to her, only to find that the job is really a diversion made to have her owe a service to a fae lord. Cobb, the fae lord, then contracts Fern, not as a finder, but as a wizard, and forces her to re-open the Anolyn way. As this is going on, Cobb is deliberately obstructing her research, and, more sinisterly, sending creatures to attack her, all the while expecting results. What does a girl do to get a break?
This third edition of Information Services Today: An Introduction demonstrates the ever-changing landscape of information services today and the need to re-evaluate curriculum, competency training, professional development, and lifelong learning in order to stay abreast of current trends and issues, and more significantly, remain competent to address the changing user needs of information communities. Specifically, the Information Services Today: An Introduction: provides a thorough introduction, history, and overall state of the field, explores different types of information communities, the varying information needs within those communities, and the role of equity of access, diversity, inc...
Learn how to provide better service to distance information users! This book is the result of the conference held in May, 2004 in Scottsdale, Arizona, focusing on librarians' challenges providing service to nontraditional faculty and students. Respected authorities discuss in detail specific problemsand fresh strategies and solutionsto further promote service to distance information users. Each chapter tackles a particular issue such as collaboration outside the contributor's organization or how services can be monitored and assessed to gauge quality, and fully explains what can be done to address those issues. Each distinguished contribution was carefully selected by a 26-member advisory bo...
Surveying the major facts, concepts, theories, and speculations that infuse our present comprehension of time, the Encyclopedia of Time: Science, Philosophy, Theology, and Culture explores the contributions of scientists, philosophers, theologians, and creative artists from ancient times to the present. By drawing together into one collection ideas from scholars around the globe and in a wide range of disciplines, this Encyclopedia will provide readers with a greater understanding of and appreciation for the elusive phenomenon experienced as time. Features · Surveys historical thought about time, including those that emerged in ancient Greece, early Christianity, the Italian Renaissance, th...
Get up to speed quickly on using social media to promote your library. This basic guide will get you ready to set up your account and explore such tools as Facebook, wikis, YouTube, Pinterest Google+, Foursquare, blogging platforms, QR codes, and Twitter. After an introductory survey of the tools, chapters cover maintaining accounts, coordinating with colleagues, planning for sustainablility, best practices, evaluation with built-in analytics, and references for additional information.
Social web technologies present an often confusing array of options for answering user reference questions. Applying 20 years’ experience as a reference librarian working through the development of virtual reference and the integration of new tools and technologies into the industry, Thomsett-Scott lays out how libraries are using vendor...
Eschewing mere theory in favor of real-world examples, editor Thomsett-Scott and her contributors offer to-the-point advice for getting up to speed with the world of social media.