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Linking Emotional Intelligence and Performance at Work
In this edited volume, leading edge researchers discuss the link between Emotional Intelligence (EI) and workplace performance. Contributors from many areas such as social science, management (including organizational practitioners), and psychologists have come together to develop a better understanding of how EI can influence work performance, and whether research supports it. A unique feature of this book is that it integrates the work of social scientists and organizational practitioners. Their mutual interests in EI provide a unique opportunity for basic and applied research and practices to learn from one another in order to continually refine and advance knowledge on EI. The primary audience for this book is researchers, teachers, and students of psychology, management, and organizational behavior. Due to its clear practical applications to the workplace, it will also be of interest to organizational consultants and human resource practitioners.
The Interpersonal Dynamics of Emotion
Emotional expressions are omnipresent, but how do they influence us? This book highlights the pervasive interpersonal effects of emotions.
Emotion in Organizations
This Second Edition contains key themes with all new contributors and is a completely separate work from the first. Emotion in Organization presents original work from leading scholars in the field, they engage with emotion as a qualitative phenomenon which shapes and is shaped by organizational life. Examining how emotion cannot be simply separated from thinking, judgment, decision-making and other so-called rational organizational processes, the book challenges us to build a passionate theory of organizations. The introduction reviews the expansion of organizational emotion studies and their appeal to several social-scientific disciplines. Divided into four parts, the book reveals through stories, interview
On the Role of Personality, Cognitive Ability, and Emotional Intelligence in Predicting Negotiation Outcomes
There has been a longstanding consensus among researchers that individual differences play a limited role in predicting negotiation outcomes. However, this consensus results historically from early reviews that relied on limited data and problematic research designs. Questioning this consensus, a meta-analysis of negotiation studies revealed a significant role for individual difference variables. The analysis demonstrated predictive validity for numerous personality traits, cognitive ability, and emotional intelligence. Multiple outcome measures were examined, namely economic individual value, economic joint value, and psychological subjective value for both the negotiator and counterpart. Each individual difference measure had predictive validity for at least one outcome measure, with the exception of conscientiousness. Characteristics of research design moderated some associations. Field data showed stronger effects than did laboratory studies. Implications for theory and practice are considered.
The Wisdom in Feeling
The fundamental concern of psychotherapy is change. While practitioners are constantly greeted with new strategies, techniques, programs, and interventions, this book argues that the full benefits of the therapeutic process cannot be realized without fundamental revision of the concept of change itself. Applying cybernetic thought to family therapy, Bradford P. Keeney demonstrates that conventional epistemology, in which casue and effect have a linear relationship, does not sufficiently accommodate the reciprocal nature of causation in experience. Written in an unconventional style that includes stories, case examples, and imagined dialogues between an epistemologist and a skeptical therapist, the volume presents a philosophically grounded, ecological framework for contemporary clinical practice.
Learning in Emotion Judgments
This study presents data on training to improve the accuracy of judging facial expressions of emotion, a core component of emotional intelligence. Feedback following judgments of angry, fearful, sad, and surprised states indicated the correct answers as well as difficulty level of stimuli. Improvement was greater for emotional expressions originating from a cultural group more distant from participants' own family background, for which feedback likely provides greater novel information. These results suggest that training via feedback can improve emotion perception skill. Thus, the current study also provides suggestive evidence for cultural learning in emotion, for which previous research has been cross-sectional and subject to selection biases.
The Social Psychology of Perceiving Others Accurately
This comprehensive overview presents cutting-edge research on the fast-expanding field of interpersonal perception.
Interpersonal Perception, Second Edition
People make judgments about others all the time, often without realizing they are doing so. How are interpersonal impressions formed? How accurate are our perceptions of other people's traits--and our own? In this major revision of his landmark work, David A. Kenny provides a reader-friendly examination of these and other critical questions, identifying key components that shape impressions and their accuracy. Topics include how to estimate perceiver, target, and relationship effects; the extent to which different perceivers see a target in the same way; the impact of group membership and stereotypes; and whether others see us as we see ourselves. Implications for interpersonal relationships...
The Emotionally Intelligent Team
"Finally, a resource....guide...roadmap....to help team members and team leaders alike understand what it takes to function as a high performing team, how doing so can personally enrich your life, and why it's critical for organizations to function only in this way. The Emotionally Intelligent Team connects the dots between the task at hand, achieving and making a difference, and personal happiness. Imagine where humankind would be if every entity on the planet operated within a series of high performing teams. Marcia Hughes and James Terrell show us that it's possible!" Suzanne Kirk, SVP, Branch Service Center, Bank of the West "We value teams at Medtronic so we know that this book will be ...
