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Trailblazer
'Urgent and compelling' Richard Branson 'The gold standard on how to use business as a platform for change' Ray Dalio For too long, many have felt that business focuses too much on profit and not enough on its responsibilities, but now in Trailblazer, Innovator of the Decade Marc Benioff shows how all of that can change - for the better. When Salesforce chairman and CEO Benioff called for more regulation on the tech industry during the Davos World Economic Forum, and followed it up by saying Facebook should be regulated in 'the same way you regulated the cigarette industry', he found himself at the centre of a storm. This was not what people expected to hear from a hugely successful tech ent...
Behind the Cloud
How did salesforce.com grow from a start up in a rented apartment into the world's fastest growing software company in less than a decade? For the first time, Marc Benioff, the visionary founder, chairman and CEO of salesforce.com, tells how he and his team created and used new business, technology, and philanthropic models tailored to this time of extraordinary change. Showing how salesforce.com not only survived the dotcom implosion of 2001, but went on to define itself as the leader of the cloud computing revolution and spark a $46-billion dollar industry, Benioff's story will help business leaders and entrepreneurs stand out, innovate better, and grow faster in any economic climate. In Behind the Cloud, Benioff shares the strategies that have inspired employees, turned customers into evangelists, leveraged an ecosystem of partners, and allowed innovation to flourish.
Age of Context
In 2006, co-authors Robert Scoble and Shel Israel wrote Naked Conversations, a book that persuaded businesses to embrace what we now call social media. Six years later they have teamed up again to report that social media is but one of five converging forces that promise to change virtually every aspect of our lives. You know these other forces already: mobile, data, sensors and location-based technology. Combined with social media they form a new generation of personalized technology that knows us better than our closest friends. Armed with that knowledge our personal devices can anticipate what we'll need next and serve us better than a butler or an executive assistant. The resulting conve...
Customer Obsessed
Optimize the customer experience via the cloud to gain a powerful competitive advantage Customer Obsessed looks at customer experience through the lens of the cloud to bring you a cutting-edge handbook for customer experience. Cloud technology has been hailed as a game-changer, but a recent IDC report shows that it accounts for less than three percent of total IT spending; why are so many companies neglecting such an enormous asset? This book provides a high-level overview of how the cloud can give you a competitive advantage. You'll learn how to integrate cloud technology into sound customer experience strategy to achieve unprecedented levels of success. More than just a state-of-the-field ...
My Start-Up Life
Ben Casnocha discovered he was entrepreneur at age 12 and hasn'tslowed down since. In this remarkably instructive book, Bendissects the entrepreneurship "gene," explaining that everyone hasinherited it if they have an idea to make the world a better place.In Casnocha's case, he found a better way for city governments tocommunicate with constituents on the Web. Six years later, Comcatehas dozens of municipal clients, a growing staff, and a record ofexcellence. This book is the story of his start-up, but also aconversation with his mentors, clients and fellow entrepreneursabout how to make a business idea work?and how to have the time ofyour life trying. From Pat Lencioni to Marc Benioff ofsalesforce.com, Ben has won over the best and brightest of thebusiness world?now it's your turn!
The Art of War—Spirituality for Conflict
Discover the spiritually incisive strategies for peacefully resolving conflict in this masterpiece of military strategy. Written 2,500 years ago by Chinese general Sun Tzu, The Art of War is a poetic and potent treatise on military strategy still in use in war colleges around the world. Yet its principles transcend warfare and have practical applications to all the conflicts and crises we face in our lives—in our workplaces, our families, even within ourselves. Thomas Huynh guides you through Sun Tzu's masterwork, highlighting principles that encourage a perceptive and spiritual approach to conflict, enabling you to: • Prevent conflicts before they arise • Peacefully and quickly resolv...
Marc Benioff : The Revolutionary Behind Salesforce and a Cloud Computing Pioneer
Marc Benioff is a legendary name in Silicon Valley, known as a visionary who revolutionized the software industry with Salesforce , the cloud CRM company he founded and leads. Benioff isn't content with just commercial success; He is also a dedicated philanthropist who advocates for social justice and sustainability through his company Pledge 1%. Rise to the Top: Salesforce and the CRM Transformation In 1999, Benioff founded Salesforce with the bold mission of "the end of software." Their vision was to offer an affordable, cloud-based customer relationship management (CRM) system, in contrast to the traditional on-premises software that dominated the market at the time. Salesforce pioneered ...
Sales Growth
The challenges facing today's sales executives and their organizations continue to grow, but so do the expectations that they will find ways to overcome them and drive consistent sales growth. There are no simple solutions to this situation, but in this thoroughly updated Second Edition of Sales Growth, experts from McKinsey & Company build on their practical blueprint for achieving this goal and explore what world-class sales executives are doing right now to find growth and capture it—as well as how they are creating the capabilities to keep growing in the future. Based on discussions with more than 200 of today's most successful global sales leaders from a wide array of organizations an...
Compassionate Capitalism
You'll learn from this compelling book, coauthored by Marc and veteran journalist Karen Southwick, how important philanthropy is and what kind of positive messages it sends to your employees and to outside stakeholders. You'll discover how some of the best practitioners of good community service - among them IBM, Timberland, Hewlett-Packard, Lens Crafters, Wells Fargo, and many others - have put their ideals into practice. The examples of salesforce.com and smaller companies included in the book will demonstrate that giving back is not a matter of size nor of longevity, but of early and sustained commitment. That commitment must come from the executives of the company, particularly the CEO, and extend down to the newest employee. It must be reinforced at company meetings and integrated within the corporation. I'll put it bluntly: We want to get companies that don't give to start giving. People can't take it with them. Salesforce.com is a wonderful model, because, starting at the top, Marc has the passion. If you have passion and let your people become involved, the sky's the limit on what the company can do.
Innovation Capital
Learn from the Best Great leaders of innovation know that creativity is not enough. They succeed not only on the basis of their ideas, but because they have the vision, reputation, and networks to win the backing needed to commercialize them. It turns out that this quality--called "innovation capital"--is measurably more important for innovation than just being creative. The authors have spent decades studying how people get great ideas (the subject of The Innovator's DNA) and how people test and develop those ideas (explored in The Innovator's Method). Now they share what they've learned from a multipronged research program designed to determine how people compete for, and obtain, resources...
