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Marketing: A Relationship Perspective (Second Edition)
Marketing: A Relationship Perspective is back for a second edition and continues to set a benchmark for achievement in introductory marketing courses across Europe. It is a comprehensive, broad-based, and challenging basic marketing text, which describes and analyzes the basic concepts and strategic role of marketing and its practical application in managerial decision-making. It integrates the 'new' relationship approach into the traditional process of developing effective marketing plans. The book's structure fits to the marketing planning process of a company. Consequently, the book looks at the marketing management process from the perspective of both relational and transactional approach, suggesting that a company should, in any case, pursue an integrative and situational marketing management approach. Svend Hollensen's and Marc Opresnik's holistic approach covers both principles and practices, is drawn in equal measure from research and application, and is an ideal text for students, researchers, and practitioners alike.
The Hidden Rules of Successful Negotiation and Communication
Negotiations in professional or private life often take an unsatisfactory course due to stress, confrontation with aggressive or unfair behavior, or because of overwhelming situations. Negotiations generally require a thorough preparation, strategy and a sophisticated tactic to make us feel safe in the presentation of our goals and arrive at a mutually satisfactory outcome. Conventional books about negotiations are usually limited to strategies and techniques, but leave out elements of psychological communication and emotional intelligence, which include non-verbal communication and empathy, which in turn are essential for successful negotiation. Therefore, this book on the one hand constitutes the essential techniques and strategies in the context of negotiation, but also considers "soft skills" without which negotiations cannot be successful. This book presents practical examples in dealing with situations such as salary, contract and sales negotiations. In particular on context and time appropriate negotiation techniques; analyzing negotiation partners and their motives; interpret group processes, and how to successfully implement negotiation psychology.
Mind Your Marketing - the Journal of World Marketing Summit
In this ever-changing world, enterprises, organizations and societies are influenced and affected by several mega trends. These include digitalization, disruption which goes along with the need to transform companies through innovation and the growing importance of social responsibility. As a result, marketing too is undergoing some rapid change and must embrace these factors that shape the macro-environment of each company and organization. This year's topic of the Journal of the World Marketing Summit was therefore chosen to sensitize politics, companies, organizations, marketers, practitioners and individuals to the necessity of digital transformation and to elaborate steps on the way to digital transformation. In this issue, there are great articles that show us how we can use marketing to change our planet for the better. We wish you fascinating, suspense-packed and inspiring reading that encourages you to drive the new possibilities into the direction of the good of organizations, enterprises, economy and the entire society. Yours truly, Prof. Dr. Marc Oliver Opresnik Chief Research Officer Kotler Impact, Inc. Chief Executive Officer Kotler Business Program November 2017
Marketing
Marketing: Principles and Practice, 5th edition "The standard work of Holistic Marketing Management" Phil Kotler Ranked among the best marketing management books in the world by Domendos.com This updated and expanded 5th edition of this classic, voted one of the best marketing books in the world by Domendos.com, provides a comprehensive grounding in marketing and strategic marketing management. The book provides an easy-to-understand overview of the latest developments including metaverse and AI. This edition has also been enriched with up-to-date company case studies that show how tools and strategies are applied in practice. In addition, this standard work of holistic marketing is structur...
How to Create and Grow a Business with YouTube Marketing and Beyond
YouTube Superstar Aaron Marino and Digital Marketing Professor Marc Oliver Opresnik reveal the Secrets of Successful YouTube Marketing and Show You how to Boost Your Success and Build Your Company This practical guide will help you find your niche, create and build your channel, brand and grow your business via YouTube and beyond using the tips and insights from Aaron Marino aka Alpha M. who owns the #1 Men's Lifestyle Channel and Marc Oliver Opresnik, a Distinguished Professor of Digital Marketing and world-renown expert on Social Media Marketing. This book is targeted to all companies, self-employed, freelancers, content creators and entrepreneurs from all sectors who want to use the poten...
Digital Marketing Management and Transformation by Innovation
Digital Marketing Management and Transformation by Innovation In this ever-changing world, enterprises, organizations and societies are influenced and affected by several mega trends. These include digitalization, disruption - which goes along with the need to transform companies through innovation - and corporate social responsibility. As a result, marketing is undergoing rapid change and must embrace these factors that shape the macro-environment of each and every company and organization. This book describes the guidelines for digital marketing management and transformation by innovation and practically shows how companies and organizations can achieve market-based sustainability via soph...
The Quintessence of Marketing
What actually is marketing? Many people think of marketing as only sales and advertising because every day we are bombarded with TV commercials, flyers, catalogues, sales calls, and commercial e-mail. However, selling and advertising are only one element of marketing. Today, marketing must be understood not in the old sense of making a sale but in a contemporary and holistic sense of satisfying customer needs. In this book the authors develop the Quintessential Marketing Arena by following the logic of the three major steps of the marketing process. Along this process they present the fourteen most important marketing instruments that occur during this process. Having read this book: You will have a basic understanding of marketing and the process of marketing management You will know the most important marketing instruments and how they interact You can develop your own marketing plan based on the Quintessential Marketing Arena
Social Media Marketing: A Practitioner Guide
Here comes the 3rd edition of the compendium 'Social Media Marketing' by marketing guru Philip Kotler, Svend Hollensen and Marc Opresnik. Marketing communication is undergoing a digital revolution. The increasing popularity of blogging, podcasting, and social networks enables world customers to broadcast their views about a product or service to a potential audience of billions. Traditional advertising does not work as well as it has in the past. This revised and updated third edition of this guide, chosen by Bookauthority as one of the best marketing/advertising books in the world, leads readers through the maze of communities, platforms, and social media tools so that they can better decid...
