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Introduction to Human Resource Management in Tourism and Hospitality Industry is written for the reference of students taking courses related to human resource management in tourism and hospitality industry. This book contains some information of tourism and hospitality industry in Malaysia. Included in this book is information regarding industrial relations in Malaysia which applies Malaysian laws as some of the international laws are not applicable in Malaysia. This book applies new theories and information from a new source of reference to help students gain a new perspective on human resource management in the tourism and hospitality industry. The scope of the content is comprised of the overview of human resource management in tourism and hospitality industry, recruitment and selection, motivation, training and development, performance appraisal, reward, organization communication, employee relations and labour relations, leadership, international HRM, and the future of HRM in the tourism and hospitality industry.
This is the first volume of the Proceedings of The Migration Conference 2020. The Migration Conference 2020 was held online due to COVID-19 Pandemic and yet, in over 80 parallel sessions and plenaries key migration debates saw nearly 500 experts from around the world engaging. This collection contains contributions mainly dealing with migration and integration debates. These are only a subset of all presentations from authors who chose to submit full short papers for publication after the conference. Most of the contributions are work in progress and unedited versions. The next migration conference is going to be hosted by Ming-Ai Institute in London, UK. Looking forward to continuing the debates on human mobility after the Pandemic. | www.migrationconference.net | @migrationevent | fb.me/MigrationConference | Email: migrationscholar@gmail.com
Tourism is one of the most dynamic and challenging industries across the globe. Since tourism is a multi-dimensional service industry, it becomes a responsibility of national and local governments, private sectors and voluntary organizations to make it more sustainable and responsible for minimizing negative environmental, social and cultural impacts and generating greater economic benefits for local residents. Moreover, it has become an immediate need to conserve natural and cultural heritage for the maintenance of the world’s diversity. The present anthology, divided into three sections and comprising 16 chapters, addresses the need of sustainable and responsible tourism. It provides vib...
A directory to the universities of the Commonwealth and the handbook of their association.
COVID 19 impacted the migrant population significantly compared to the general population. The increased vulnerability is due to several factors such as precarious living conditions and working environment; inaccessibility of healthcare services; exclusion of migrants in the pandemic plan of states and countries; mass movement of migrants back to their homes; and loss of employment, and economic impact. Thus, there have been multiple risks attached to labour migration and migrant health during the spread of CVOD 19. The book on COVID 19 and Migrant Health is a compilation of papers presented during the National E-conference on Migrant Health and Sustainable Development Goals (SDGs), organize...
This book is an assemblage of diverse yet homogenous research papers that bring together the issues and challenges of cultural heritage conservation and tourism sustainability. The richness of this book stems from its inclusion of diverse case studies from around the globe while scrutinizing the cases of both deterioration and sustainability of cultural heritage belonging to different eras. This book sheds light on the connections between culture as an essential dimension of local sustainability and cultural dimensions of sustainable tourism, further contributing to the complex discussion between culture and tourism. This book gives an overview of current research and subjects of discussion that focuses on cultural sustainable tourism through several sections, such as planning and management of sustainable tourism, sustainable cultural tourism development in a digital era, social and economic impacts of cultural tourism, and sustainable tourism development in urban areas
Buku ini menjelaskan faktor-faktor yang menyebabkan aktiviti penyeludupan dan membentuk Model Ekonomi Ekonomi Kawasan Sempadan Sungai Golok-Rantau Panjang yang merangkumi hubung kait aktiviti penyeludupan dengan aktiviti perniagaan di Sungai Golok. Kemasukan barangan seludup menyebabkan kekurangan permintaan terhadap barangan tempatan, sekali gus menyebabkan kekurangan kutipan cukai oleh pihak berkuasa tempatan. Kajian telah mengenal pasti profil demografi penyeludup dan peniaga, menganalisis faktor pekerjaan, pendapatan dan majikan mereka. Seterusnya, kajian mengenal pasti profil dan persepsi pelancong dan peranan pihak penguatkuasa. Model Ekonomi Kawasan Sempadan Sungai Golok-Rantau Panjang dibentuk menggabungkan jalinan empat aktiviti ekonomi, iaitu penyeludupan, perniagaan, pelancongan dan penguatkuasaan.
Buku Program Homestay dan Pembangunan Komuniti Luar Bandar di Malaysia mengetengahkan pelbagai topik dan isu berkaitan dengan program homestay dan komuniti luar bandar di Malaysia. Perkembangan dalam pembangunan program homestay dan peranannya dalam membangunkan komuniti luar bandar merupakan teras utama perbincangan. Buku ini terdiri daripada 12 bab dan disusun mengikut dua skop utama seperti berikut: • Pembangunan program homestay dalam konteks Malaysia • Kajian kes program homestay di negeri terpilih Buku ini memberikan manfaat kepada mereka yang ingin mengkaji serta mendapatkan pengetahuan lanjut tentang dua bidang utama iaitu program homestay sebagai tarikan pelancongan dan pembangunan ekonomi komuniti luar bandar. Selain daripada mahasiswa, pelbagai pihak sama ada yang terlibat secara langsung atau tidak langsung dalam pengurusan program homestay dan pembangunan komuniti di luar bandar.
An organization’s workforce is arguably the greatest asset of any organization, and tourism and hospitality is an extremely labor-intensive industry. This volume takes an in-depth look at workforce issues in the tourism and hospitality industry, focusing on labor skills, ethics, rights, and more. It examines manpower planning beyond forecasting estimates to include investigative techniques in a way that offers insight for economic planning in both tourism and tourism education. The authors use economic, sociological, and psychological analysis and take a pragmatic stance on the challenges of the workforce. The authors look at the specifics of the labor market of the tourism and hospitality...