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Managing IT Outsourcing, Second Edition
Outsourcing is a major international phenomenon in business today. The areas of Information Technology and Management represent a unique case for outsourcing, both in terms of benefits and potential interorganizational problems. This completely revised edition presents the latest theory, research and practice in this fast changing field. With a range of case studies from outsourcing companies across the globe, the book offers a strong grounding in real-world industrial experience and keeps abreast of the most important developments in the field. The book provides expanded coverage of issues such as offshoring, multi-sourcing, business process outsourcing and the spread of offshoring to countries such as China and Russia. Uniquely, this book focuses on both sides of the outsourcing relationship, providing a balanced exploration of the ways in which these partnerships can be managed successfully. Accessible and cutting-edge, the second edition of Managing IT Outsourcing provides an in-depth, practical perspective on this important and far-reaching challenge in information management. It is an ideal text for students, academics and practitioners alike.
Solving the Immigrant Church Crisis
Solving the Immigrant Church Crisis: The Biblical Solution of Parallel Ministry (Acts 6:1-7) addresses the crisis of the immigrant church in which complex cultural and linguistic factors create a reticence on the part of immigrants to transfer financial and decision-making authority to succeeding generations, and this results in a culturally irrelevant ministry to those generations, an exodus of believers from the church, a spiritually immature remnant, and an inability to reach the lost. The thesis of this book is that parallel ministry, based on Acts 6:1-7, is the biblical solution to the crisis in the immigrant church. While there are at least two main aspects of this crisis, a spiritual-relational and an ecclesiastical aspect, this book focuses on the ecclesiastical aspect of defining the biblical structure of church government. Specifically, this book is for immigrant churches primarily in the United States and offers them a biblical and practical solution to the problem plaguing them for over two centuries of how to minister effectively to the succeeding generations.
Managing Information Technology Outsourcing
For decades, outsourcing has been a major international phenomenon in business. The areas of Technology, Information Technology and Management represent a unique case for outsourcing both in terms of benefits and potential interorganisational problems. This fully updated text has been brought up to date with this new landscape, including discussion of Robotic Process Automation, Internet of Things, cloud computing, low code and DevOps and agile. With a range of new global case studies in manufacturing, logistics, chemical industry and cloud services, this textbook offers a strong grounding in real-world industrial experience that effectively combines theory with practice. Uniquely, this book focuses on both sides of the outsourcing relationship, providing a balanced exploration of the ways in which these partnerships can be managed successfully. Accessible and cutting-edge, the third edition of Managing Information Technology Outsourcing provides an in-depth, practical perspective on this important and far-reaching challenge in information technology management. It is an ideal text for students, academics and practitioners alike.
Global Electronic Commerce
Provides an understanding of the technologies of electronic commerce. The text does not concentrate solely on the Internet but suggests that the Internet is only a bridge technology. Each chapter contains an overview of a theory or practice followed by one or more business case studies.
The Internationalisation Maturity of the Firm
In the 21st century, even small firms can reach customers located in different, often remote, parts of the world. In fact, internationalisation has become a common phenomenon that affects the majority of companies worldwide. Recent research emphasises that there are numerous determinants of a company’s competitive advantage in the international business environment, including product quality, price, and market knowledge. Much less attention, however, has been paid to the role of business relationships. The task of determining the impact of business relationships on performance poses a considerable challenge. In the book, business relationships are operationalised by a set of characteristic...
The Routledge Companion to Managing Digital Outsourcing
This unique comprehensive collection presents the latest multi-disciplinary research in strategic digital outsourcing and digital business strategy, providing a management decision-making framework for successful long-term relationships and collaboration based on trust and governance. Part I: Innovation in Business Models and Digital Outsourcing takes an internal company perspective on strategic digital outsourcing, and the importance of trust in outsourcing relationships. Part II: Inter-organizational Relations and Transfer explores topics underpinning service recipients and service suppliers’ relationships including governance, knowledge transfer and legal aspects. Part III: From On-site...
Proceedings of the 37th Annual Hawaii International Conference on System Sciences
HICSS 2004 consists of over 500 papers in nine major tracks. HICSS provides a unique forum for the interchange of ideas, advances, and applications among academicians and practitioners in the information, computing, and system sciences. The conference continues to be one of the best working conferences in computer-related sciences, with a high level of interaction among the leading scientists, engineers, and professionals. The CD-ROM containing all of the complete papers presented at HICSS 2004 is included in the book of abstracts.
Managing IT Outsourcing
Outsourcing is a major international phenomenon in business today. The areas of Information Technology and Management represent a unique case for outsourcing, both in terms of benefits and potential interorganizational problems. This completely revised edition presents the latest theory, research and practice in this fast changing field. With a range of case studies from outsourcing companies across the globe, the book offers a strong grounding in real-world industrial experience and keeps abreast of the most important developments in the field. The book provides expanded coverage of issues such as offshoring, multi-sourcing, business process outsourcing and the spread of offshoring to countries such as China and Russia. Uniquely, this book focuses on both sides of the outsourcing relationship, providing a balanced exploration of the ways in which these partnerships can be managed successfully. Accessible and cutting-edge, the second edition of Managing IT Outsourcing provides an in-depth, practical perspective on this important and far-reaching challenge in information management. It is an ideal text for students, academics and practitioners alike.
EDI in Europe
EDI in Europe How It Works in Practice During the last decade, the use of information technology to support the exchange of information has been constantly growing. One of the most important areas of growth has been the application of technology to the exchange of structured information between companies - generally referred to as Electronic Data Interchange (EDI). While adoption of EDI is widespread in the US, usage in Europe is reported as scant. This book addresses itself to the European situation and the potential for EDI in Europe. EDI in Europe begins by introducing the basic elements of the concept, and its benefits. It goes on to analyse 14 case studies drawing out the lessons to be learned - all of which gives the reader the opportunity to evaluate their own situation and choose the most suitable approach.
Information and Communications Technologies in Tourism
The conference ENTER • International Conference on However, the tourist market has several specific characteristics Information and Communications Technologies in Tourism with regard to the use of technological infrastructure: represents a fll'St attempt • On the demand side computerized reservation and general • to provide an international forum for the discussion of the distribution systems (eRS and GDS), managed by big role of telecommunication and information systems in airlines, are well organized and technological pioneers. In tourism, the past they typically focused on the business traveller, • to inform potential users and people concerned with the nowadays they also try to c...
