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Green Accounting Initiatives and Strategies for Sustainable Development
In today’s society, environmental concerns are at the forefront of entrepreneurial decision-making and planning. With increased attention on an organization’s environmental impact, researchers and business leaders strive to provide the best methodologies and strategies for effective environmental reporting and accountability. Green Accounting Initiatives and Strategies for Sustainable Development presents the latest scholarly research on the economic, social, and environmental objectives essential to the planning and support of future organizations and communities. This publication is an essential reference source for academicians, researchers, advanced level students, and professionals interested in designing business models and financial plans with consideration for environmental and social liabilities. This publication features timely, research based chapters on economic, social, and environmental policies including, but not limited to, green performance measurement, triple bottom line reporting, sustainable societies, environmental protection, and risk and adaptive management.
Designing Service Excellence
The moment of truth—that instant when consumers experience and judge service quality—is often a deciding factor in business success. Designing Service Excellence: People and Technology provides practical information on the design, management, and organization of many different types of service industries, such as hotels, restaurants, banks and financial institutions, retail, and the public sector. The authors investigate the consumers’ experience and judgment on service quality, which ultimately determines the success or failure of the service. They then consider people, usability, and technology in the automation of high-quality service. This research-driven book identifies service—...
Encyclopedia of Networked and Virtual Organizations
[Administration (référence électronique] ; informatique].
Dynamics and Integration of Standardized Management Systems
In the middle of the 90s, Dr. Martí Casadesús started a research line in the field of Quality Management. Being a new topic it was without a doubt a challenge for the research activities. Just a decade later, the results of sucha choice have been successful and this research has become one of the most fruitful activities: as it is well known, the economic impact of Quality Management is nowadays on the research agenda for a significant number of research groups. Furthermore, all over the world quality standards have played a key role in the globalization of management procedures and industrial relationships due to their “common language” characteristics.\n
Green Business
Proceedings of the Conference on Green Competitiveness for Sustainable Development, held at New Delhi during 27-28 October 2006.
