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The Customer Success Economy
If leaders aren't integrating their digital offerings into a philosophy of Customer Success, they will be defeated in the next decade, because technical excellence and other traditional competitive advantages are becoming too easy to imitate. The Customer Success Economy offers examples and specifics of how companies can transform. It addresses the pains of transforming organizational charts, leadership roles, responsibilities, and strategies so the whole company works together in total service to the customer. Shows leaders how their digital implementations will make them more Amazon-like Helps you deliver recurring revenue Shows you how to embrace customer retention Demonstrates the importance of "churning" less Get that competitive advantage in the most relevant and important arena today—making and cultivating happy customers.
The Customer Success Professional's Handbook
The definitive “Customer Success Manager How-To-Guide” for the CSM profession from Gainsight, who brought you the market-leading Customer Success The Customer Success Manager has become a critical asset to organizations across the business landscape. As the subscription model has spread from the cloud and SaaS to more sectors of the economy, that pivotal role will only grow in importance. That’s because if you want to compete and thrive in this new environment, you need to put the customer at the center of your strategy. You need to recognize you’re no longer selling just a product. You’re selling an outcome. Customer Success Managers (CSM) are committed to capturing and delivering...
Vista Getting Started
For Introductory Computer courses in Microsoft Office 2007 or courses in Computer Concepts with a lab component for Microsoft Office 2007 applications. Teach the course YOU want in LESS TIME! The primary goal of the GO! Series, aside from teaching computer applications, is ease of implementation, with an approach that is based on clearly-defined projects for students and a one of a kind supplements package.
GO! with Microsoft Office 2007 Introductory
The primary goal of the GO! Series, aside from teaching computer applications, is ease of implementation. This approach is based on clearly defining projects for readers in a way that's easy to understand. Creating Documents with Microsoft Word 2007; Formatting and Organizing Text; Using Graphics and Tables; Special Document Formats, Columns, and Mail Mer≥ Creating a Worksheet and Charting Data; Managing Workbooks and Analyzing Data; Using Functions and Tables; Getting Started with Access Databases and Tables; Sort and Query a Database; Forms, Filters, and Reports; Getting Started with Microsoft PowerPoint 2007; Designing a PowerPoint Presentation; Enhancing a Presentation with Animation, Tables, and Charts; Using Access Data with Other Office Programs; Using Tables in Word and Excel; Using Excel as a Data Source in a Mail Mer≥ Linking Data in Office Documents; Creating Presentation Content from Office Documents MARKET: For professionals seeking to learn and understand Microsoft Office 2007.
Kunstpädagogik und Kunsttherapie
Im Focus der aktuellen Studie nach validen Bildungsparametern präsentiert die Münchner Universitätsprofessorin Maria-Anna Bäuml-Roßnagl die Herausgeberreihe »Schriften zur Interdisziplinären Bildungsdidaktik«, welche vielfältige Ergebnisse von Forschung und Praxisevaluation aufzeigt. Die einzelnen Titel der Reihe spiegeln den interdisziplinär geführten Diskurs in exemplarischen Studien wider, die angesichts der Beliebigkeit moderner Lebensführung jene humanen Ressourcen erhellen, welche eine Didaktik des Verstehens herausfordern. Modellhaft wird ein ganzheitliches Bildungswissen entfaltet, das in der sorgsamen Korrelation von Fachexpertise entwickelt wurde und den Diskurs anregt ...
Grundschulpädagogik zwischen Wissenschaft und Transfer
Grundschulforschung hat einerseits den Auftrag, grundlegende Erkenntnisse für die Grundschulpädagogik zu erbringen, und andererseits die Praxis mitzudenken und mitzugestalten. Ein Kernziel von Forschungsprojekten im Elementar- und Primarbereich liegt darin, für die Praxis relevante Erkenntnisse zu gewinnen. Der Tagungsband fokussiert sowohl wissenschaftliche Herausforderungen und Ansprüche der Grundschulforschung als auch Möglichkeiten des Transfers dieser Forschung in die Unterrichtspraxis sowie die Erforschung von Gelingensbedingungen dieses Transfers.
