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Knowledge Management for Libraries
Libraries are creating dynamic knowledge bases to capture both tacit and explicit knowledge and subject expertise for use within and beyond their organizations. In this book, readers will learn to move policies and procedures manuals online using a wiki, get the most out of Microsoft SharePoint with custom portals and Web Parts, and build an FAQ knowledge base from reference management applications such as LibAnswers. Knowledge Management for Libraries guides readers through the process of planning, developing, and launching their own library knowledge base. This A-Z guidebook will teach you how to implement tools that will help your colleagues communicate, collaborate, share documents and files, and greatly clarify and simplify workflows through projects such as: How to Create a Document Management System with Google Drive How to Construct a Web-Based Knowledge Base Using Wiki Software How to Set Up a Private Social Network for Your Staff with Yammer How to Create an Organizational Commons with WordPress How to Build a Library Intranet Site in Microsoft SharePoint How to Create a Dynamic FAQ with Springshare’s LibAnswers
Strategic Planning for Social Media in Libraries
As we come to appreciate the opportunities that social media opens up, this practical guide provides a scalable, step-by-step plan for creating and maintaining a successful library social media strategic plan. You'll find detailed tips and advice on strategizing for social media services in a way that guides employee decision-making, maximizes efficiency, creates positive patron outcomes, protects against legal repercussions, and builds opportunities for flexibility, change, and new social media platform testing. Author Sarah Steiner guides you through the key steps to build your strategic plan, including how to segment your audience, select a target audience, use focus groups and poll patrons, conduct a SWOT analysis to provide internal strength and support to your plan, and create a mission and vision plan for using social media.
Free Technology for Libraries
Libraries are perpetually faced with the challenge of balancing ever-shrinking budgets while steadily improving library services. One way to meet that challenge is to maximize the use of free applications and resources in the library. Free Technology for Libraries will help you discover how you can implement top-notch technology solutions within your organization to create intranets and knowledge bases, conduct webinars and conference calls, manage electronic resources, track library statistics, market your library, and much more, all at no cost! In this all-in-one guide to navigating the array of free applications and tools available online, readers will learn: How to Manage Internal Policy...
Knowledge Management
While librarians and information professional are experts at providing resources to users, managing their own internal working knowledge and information can be a challenge. As information environments continue to become more complex, librarians and other information professionals must build on the existing expertise and skills within their organizations to keep them relevant to the information needs of their patrons and communities. Knowledge management (KM) is an intentional set of strategies intended to capture, preserve, and use human knowledge from employees to further the goals of an organization. Knowledge Management: A Practical Guide for Librarians will help librarians recognize, org...
Managing Reference Today
Reference collections and services have changed considerably in the last three decades. We have moved from all services coming from the reference desk to a more fluid environment where users can be served in person, by phone, email, virtual reference/chat, instant messaging, texting, skyping, etc. Collections have changed too– from print collections, microfilm, microfiche and microcards to e-resources and e-books plus e-research collections in institutional archives. Although we see many libraries still providing traditional services, others have begun to move away from this model and try to develop and offer services and collections which will better serve their user population. With tech...
Discovery Tools: The Next Generation of Library Research
Discovery tools are now becoming more common in the academic library landscape, and more products are now available from vendors. While librarians are advocating and promoting their use by students and faculty, they are also evaluating their searching capabilities, their usefulness, and on-going maintenance requirements. This work is geared to librarians considering the implementation of a discovery tool. As a result, it addresses the selection and implementation of such a tool, its relationship to information literacy and catalog maintenance, usability testing, and assessment. Issues such as database and catalog searching and the quality of searching queries are also addressed. A comprehensive review of the literature serves as a valuable resource. Librarians will appreciate the highly practical nature of the volume as it is enriched by a number of varied case studies. This book was published as a special triple issue of College & Undergraduate Libraries.
The New Orleans of Fiction
The importance of New Orleans in American culture has made the city's place in the American imagination a crucial topic for literary scholars and cultural historians. While databases of bibliographical information on New Orleans-centered fiction are available, they are of little use to scholars researching works written before the 1980s. In The New Orleans of Fiction: A Research Guide, James A. Kaser provides detailed synopses for more than 500 works of fiction significantly set in New Orleans and published between 1836 and 1980. The synopses include plot summaries, names of major characters, and an indication of physical settings. An appendix provides bibliographical information for works d...
Implementing Virtual Reference Services
Social web technologies present an often confusing array of options for answering user reference questions. Applying 20 years’ experience as a reference librarian working through the development of virtual reference and the integration of new tools and technologies into the industry, Thomsett-Scott lays out how libraries are using vendor...
Mobile Devices and the Library
Mobile devices are the 'it' technology, and everyone wants to know how to apply them to their environments. This book brings together the best examples and insights for implementing mobile technology in libraries. Chapters cover a wide variety of the most important tools and procedures from developing applications to marketing and augmented reality. Readers of this volume will get complete and timely knowledge of library applications for handheld devices. The Handheld Librarian conferences have been a centrepiece of learning about how to apply mobile technologies to library services and collections as well as a forum for sharing examples and lessons learned. The conferences have brought our ...
Data Visualizations and Infographics
Graphics which visually represent data or complex ideas are oftentimes easier for people to understand and digest than standalone statistics. A map shaded with different colors to represent religious affiliations or income levels enables researchers to quickly identify trends and patterns. New free tools and applications offer librarians the opportunity to organize and manipulate data to quickly create these helpful graphics. Learn how to overlay data sets on maps, create infographics for library services and instruction, use mindmapping for group brainstorming sessions, produce detailed timelines, process flowcharts, diagrams, and much more in this complete how-to-guidebook. This complete h...
