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ROBOTIC PROCESS AUTOMATION (RPA) software exploded on the stage of business technology in the mid-2010s and quickly became the fastest growing technology trend of the last fifty years. By 2020 RPA has grown into a nearly $10 billion industry, and continues to grow at high-double-digit rates. RPA has been viewed as a miracle technology that allows companies to automate their persistent manual processes, making them better, faster and cheaper with nearly no cost or effort.The reality has proven otherwise.RPA promised fast, cheap and good automation of business processes, with return on investment measured in weeks or days. But, by 2018 reality began to settle in. RPA was more difficult than be...
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For businesses that require change which is fundamental, radical, and dramatic, presents business process reengineering (BPR) for major step-level (rather than incremental) improvement. Part 1 presents a complete methodology for BPR as implemented by Eastman Kodak. Part 2 presents ten additional cas
Uber, Airbnb, Lyft e Waze fazem parte de uma nova geração de empresas que vêm se mostrando bem-sucedidas em todo o mundo. Utilizando-se de armazenamento de dados, processos analíticos e economia de compartilhamento, elas surgiram do nada, mas, de repente, assumiram setores até então dominados somente por companhias de grande porte. Mas como foi que elas causaram tamanha revolução? De que maneira elas aplicaram seus novos modelos de negócio e conseguiram em apenas um ou dois anos abalar setores inteiros? No livro A Revolução Digital, o premiado autor Cristopher Surdak nos explica como essas companhias fazem o que elas fazem, assim como a razão para serem bem-sucedidas nisso e o porquê de a chegada delas ao domínio do mercado ser algo provavelmente inevitável. Regras? De jeito nenhum! Eu não aceito regras!
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