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Driving Performance
"This thesis explored the field of healthcare performance management and provided insights into key drivers contributing to better performance. Performance management supports reaching individual, organisational, or system goals through setting objectives, developing strategies, organising work, monitoring progress, providing feedback, taking corrective actions, and evaluating outcomes. It is inextricably linked to data and involves managerial and collaborative efforts of healthcare workers in the context of healthcare systems and services. Measurement and management policies and practices across diverse healthcare settings were researched on both hospital and healthcare system levels. With ...
Improving Healthcare Quality in Europe Characteristics, Effectiveness and Implementation of Different Strategies
This volume, developed by the Observatory together with OECD, provides an overall conceptual framework for understanding and applying strategies aimed at improving quality of care. Crucially, it summarizes available evidence on different quality strategies and provides recommendations for their implementation. This book is intended to help policy-makers to understand concepts of quality and to support them to evaluate single strategies and combinations of strategies.
The Balkans
Examines the origins of political violence in the Balkans since the 19th century, while treating the region as an integral part of modern European history, reminding us that political violence and ethnic cleansing are hardly unique to this region.
Revisiting the Geneva Conventions: 1949-2019
This book examines the development of international humanitarian law (IHL), the protection of the victims of armed conflict, the IHL from a Third World perspective, the principles of distinction, proportionality and precaution under Islamic law and the issues faced in implementing IHL.
Implementing the Primary Health Care approach: a primer
This Primer is about the 'how' of primary health care (PHC) and brings together best practices and knowledge that countries have generated through 'natural experiments' in strengthening PHC with the best available research evidence. Despite the progress made towards PHC globally, the concept is still often misunderstood, even within the public health community. The Primer offers a contemporary understanding of PHC and more conceptual clarity for strengthening PHC-oriented health systems. It does so by consolidating both scientific evidence and an extensive sample of practical experiences across countries for the needed evidence to address practical implementation issues. The Primer is organi...
Complementarity and the Exercise of Universal Jurisdiction for Core International Crimes
This book concerns the relationship between the principles of complementarity and universal jurisdiction. Territorial States are normally affected most strongly by core international crimes committed during a conflict or an attack directed against its civilian population. Most victims reside in such States. Most damaged or plundered property is there. Public order and security are violated most severely in the territorial States. It is also on their territory that most of the evidence of the alleged crimes can be found. There are, in other words, obvious policy and practical reasons why States should accord priority to territoriality as a basis of jurisdiction. But is there also an obligation for States to defer exercise of universal jurisdiction of core international crimes to investigation and prosecution of the same crimes by the territorial State? What - if any - is the impact of the principle of complementarity in this respect? These are among the questions discussed in this anthology.
Serbian Paramilitaries and the Breakup of Yugoslavia
This is the first book to offer a comprehensive analysis of the emergence, nature, and function of Serbian paramilitary units during the violent breakup of Yugoslavia. The book investigates the nature and functions of paramilitary units throughout the 1990s, and their ties to the state and President Slobodan Milošević. The work relies on the archives of the International Criminal Tribunal for the former Yugoslavia in The Hague, which conducted dozens of trials relating to paramilitary violence, and records from judicial proceedings in the region. It discusses how and why certain important paramilitary units emerged, how they functioned and transformed through the decade, what their relatio...
