Welcome to our book review site go-pdf.online!
You may have to Search all our reviewed books and magazines, click the sign up button below to create a free account.
Good Services
Service design is a rapidly growing area of interest in design and business management. There are a lot of books on how to get started, but this is the first book that describes what a "good" service is and how to design one. This book lays out the essential principles for building services that work well for users. Demystifying what we mean by a "good" and "bad" service and describing the common elements within all services that mean they either work for users or don't. A practical book for practitioners and non-practitioners alike interested in better service delivery, this book is the definitive new guide to designing services that work for users.
Service design
The Service Design phase of the ITIL Service Lifecycle uses business requirements to create services and their supporting practices. This volume covers design principles for applications, infrastructure, processes and resources, as well as sourcing models. Service managers will also find guidance on the engineering of sound requirements, supplier management and design considerations for outsourcing.
Aging Together: Designing Services For Distinctive Elderly Requirements
As we journey through life, the inevitable process of aging affects us all. This insightful book sheds light on the challenges faced by aging individuals and showcases innovative ways to design services that cater to their distinctive requirements. With a compassionate and holistic approach, the author emphasizes the importance of personalized care, understanding that each senior citizen has their own set of needs and preferences. Through thought-provoking chapters, the book highlights the significance of creating age-friendly environments that promote a sense of empowerment, independence, and dignity for the elderly. Drawing from a range of case studies and expert insights, the author explo...
Designing Mobile Service Systems
Annotation. "In this book we describe the design of services from a systems perspective. In this systems perspective we explain three elements of the service system that have to be balanced: the service concept with the value proposition to the users; the organisational network in which stakeholders have to cooperate to develop and deliver the service; and the technical architecture that uses information and communication technologies to deliver the content." "These three main elements of a service system are described in detail, and illustrated with examples of services from different domains. The elements are integrated into a methodology that describes how to design, implement and test mobile service systems. The trend is that service systems will become time and place independent and at the same time context dependent. Therefore the design of service systems that can be used anytime and anyplace will become common practice."--Jacket.
Reshaping Success: Engaging Small Businesses Through Service Design Thinking
Through the lens of service design thinking, the author explores how businesses can not only survive but thrive in a rapidly changing marketplace. This thought-provoking book delves into the concept of reshaping success, emphasizing the importance of adapting and evolving to meet the demands of the modern business world. With a focus on small businesses, the author establishes the significance of identifying and understanding the specific challenges these enterprises face. Drawing on real-life case studies and practical examples, the author explores how service design thinking can be utilized to empower small businesses. Readers will gain a comprehensive understanding of the principles of th...
Service Design for Emerging Technologies Product Development
The productization of emerging technologies related to the Fourth Industrial Revolution (FIR) is now getting more attention across different industries. Compared to the previous industrial transformations that the world has seen which relied on mechanical innovations, the ongoing FIR is seeing software and data-driven products as the foundation. Apart from that, topics such as circular and sustainable economy as well as climate change are also disrupting the industrial ecosystem. For a viable and successful productization of emerging technologies, collaborations between interdisciplinary stakeholders are a necessity. One of the elements that has been identified to facilitate this collaborati...
Using and Understanding Engineering Service and Construction Contracts
1. HISTORICAL BACKGROUND In the late 1950s many members of the design professions-Engineers as well as Ar chitects-became concerned about their exposure to claims for professional malprac tice and particularly about the increasing number of claims that had been successfully brought against them arising out of their Construction Phase activities. This led to special studies sponsored by the American Institute of Architects and the Engineers joint Counsel. The outcome was twofold: the development of a policy of professional liability insurance to insure Engineers and Architects against errors and omissions in the performance of their professional services, and the review and development of the...
1997 Economic Census
None
