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Understanding the communication process. The psychology, principles, and stylistic practices of technical correspondence. Planning the letter. Mechanics of correspondence. Writing and replying to inquiries and requests. Sales and proposal letters. Special-purpose letters. Employment letters. Personal and nontechnical correspondence. Professional letters and memoranda.
Using easy-to-follow explanations and a wealth of writing samples taken from real life, this classic introduction to basic technical writing covers the formal technical report and shorter forms such as letters, memos, and abstracts -- and explains all expository techniques in detail -- e.g., definition, description, explaining a process, analysis. It explores every aspect of the technical writer's craft -- from the process that begins before pen touches paper -- e.g., topic research, literature search, and the scientific method -- to the writing, revising, and editing that results in a final product. Major sections include: modality and media (technical English, technical style, and automated word processing); technical writing fundamentals (expository forms); technical report writing (research, writing, editing, graphics); short technical writing forms (proposals, oral reports, technical papers and articles); and grammar/punctuation/style/usage reference.
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