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Linguistic Ethnography of a Multilingual Call Center
This book presents an innovative institutional transpositional ethnography that examines the textual trajectory of “the life of a calling script” from production by corporate management and clients to recontextualization by middle management and finally to application by agents in phone interactions. Drawing on an extensive original research it provides a behind-the-scenes view of a multilingual call center in London and critiques the archetypal modern workplace practices including extensive use of monitoring and standardization and use of low-skilled precariat labor. In doing so, it offers fresh perspectives on contemporary debates about resistance, agency, and compliance in globalized workplaces. This study will provide a valuable resource to students and scholars of management studies, communication, sociolinguistics, and linguistic anthropology.
Understanding Young People's Science Aspirations
Understanding Young People's Science Aspirations offers new evidence and understanding about how young people develop their aspirations for education, learning and, ultimately, careers in science. Integrating new findings from a major research study with a wide ranging review of existing international literature, it brings a distinctive sociological analytic lens to the field of science education. The book offers an explanation of how some young people do become dedicated to follow science, and what might be done to increase and broaden this population, exploring the need for increased scientific literacy among citizens to enable them to exercise agency and lead a life underpinned by informe...
Sociolinguistics
An indispensable guide to the newest and most searching ideas about language in society.
Engaging Superdiversity
This book is the fruition of five years’ work in exploring the idea of superdiversity. The editors argue that sociolinguistic superdiversity could be a source of inspiration to a wide range of post-structuralist, post-colonial and neo-Marxist interdisciplinary research into the potential and the limits of human cultural creativity and societal renewal under conditions of increasing and complexifying global connectivity. Through case studies of language practices in spaces understood as inherently translocal and multi-layered (classrooms and schools, youth spaces, mercantile spaces and nation-states), this book explores the relevance of superdiversity for the social and human sciences and positions it as a research perspective in sociolinguistics and beyond.
Becoming a Linguist
This unique collection of essays, edited by and for students of linguistics, offers insights into the personal and professional journeys of some of the key thinkers in language studies. With contributions by fifteen established scholars, the volume provides first-hand insights into the ‘becoming’ of a linguist, and the many joys and challenges which come with it. The contributors pair honest and practical academic advice with personal experiences to assist novice and aspiring linguists to find their footing in the rapidly changing landscape of language studies, and guide them through linguistics past, present, and future. Autobiographical and reflexive, each chapter also includes recommendations for key readings and resources used or produced by the contributors. As a volume focused on the people behind the ideas, Becoming a Linguist will be of interest to students and scholars of language and linguistics, the history of linguistic thought, as well as the interested general reader.
The Business of Words
The Business of Words examines the practices of ‘high-end’ language workers or wordsmiths where we find words being professionally designed, institutionally managed, and, inevitably, objectified for status and profit. Aligned with existing work on language and political economy in critical sociolinguistics and discourse studies, the volume offers a novel, complementary insight into the relatively elite practices of language workers such as advertisers, dialect coaches, publishers, judges, translators, public relations officers, fine artists, journalists, and linguists themselves. In fact, the book considers what academics might learn about language from other wordsmiths, opening a space for ‘dialogue’ between those researching language and those who also stake a claim to linguistic expertise and a way with words. Bringing together an array of leading international scholars from the cognate fields of discourse studies, sociolinguistics, and linguistic anthropology, this book is an essential resource for researchers, advanced undergraduate, and postgraduate students of English language, linguistics and applied linguistics, communication and media studies, and anthropology.
Brexit and Beyond: Nation and Identity
This volume explores the cultural significance of Brexit, situating it in debates about nation and identity. Contributors to this collection seek to contextualize Britain's decision to leave the EU and to assess its reverberations in language, literature, and culture. Addressing such aspects as British exceptionalism, myth-making, medievalism, and nostalgia, contributions range from travelogues, Ladybird books, and rural cinema-going to ageing. An important focus lies on marginalized groups and geographical fringes, as contributors attend to the Irish situation and the scarcity of EU migrants in Brexit literature (BrexLit). Finally, two essays widen the perspective to assess American parallels to the discourses about a Brexit that is still far from "done."
Language, Migration and In/Exclusion in the Workplace
In today’s globalised world, large-scale migration is the norm. A contributing factor to the successful settlement of migrants is the ability to access work and economic security. This book focuses on the lived experiences of migrants who (try to) access the workplace, and explores the barriers and support they encounter. The editors bring together studies which look at the ways in which inclusion and exclusion from the workplace are done linguistically from historical, discourse analytical, narrative and language assessment perspectives. The chapters represent an innovative, holistic, intersectional and multidisciplinary approach to the subject, and illustrate a wide range of analytical methods and theoretical tools for the study of multilingualism and professional identity. The rich empirical data contained in the book cover a variety of professional contexts and countries, and the book will appeal to both specialist and non-specialist audiences.
Research Companion to Language and Country Branding
Research Companion to Language and Country Branding brings together entirely new interdisciplinary research conducted by scholars working on various sociolinguistic, semiotic, anthropological and discursive analytical aspects of country branding all over the world. Branding is a process of identity construction, whereby countries gain visibility and put themselves on the world map as distinctive entities by drawing on their history, culture, economy, society, geography, and their people. Through branding, countries aim not only at establishing their uniqueness but also, and perhaps most importantly, at attracting tourism, investments, high quality human capital, as well as at forging financi...
Common Ground in First Language and Intercultural Interaction
In recent years the traditional approach to common ground as a body of information shared between participants of a communicative process has been challenged. Taking into account not only L1 but also intercultural interactions and attempting to bring together the traditional view with the egocentrism-based view of cognitive psychologists, it has been argued that construction of common ground is a dynamic, emergent process. It is the convergence of the mental representation of shared knowledge that we activate, assumed mutual knowledge that we seek, and rapport as well as knowledge that we co-construct in the communicative process. This dynamic understanding of common ground has been applied ...
