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Measures of Job Satisfaction, Organisational Commitment, Mental Health and Job related Well-being
Promoting the satisfaction, commitment, mental health and well-being of employees is important not only in itself, but also because evidence shows that those who are positive in these respects respond better to change and are more productive. Measures of Job Satisfaction, Organisational Commitment, Mental Health and Job-related Well-being is a unique source of benchmarking data across four widely used questionnaire methods, that provides up-to-date data drawn from 60,000 respondents in 170 organisations across a wide range of industries and occupations. The data is split by sector and occupational group, with the latter broken down further by age and gender, creating a must-have for those using these scales and seeking to benchmark their progress.
Job and Work Design
Examining recent innovations in manufacturing technologies techniques and philosophies and how these affect work design research and practice, 'Job and Work Design' looks at wider trends and describes possible implications for the whole organization.
The New Workplace
"Just-in-time", "total quality management", "lean manufacturing", "call centres", "team work", "empowerment" - most people in business have heard these buzz words, often offered as a panacea to all profit ills. So why don't they always work? Can you combine them anyhow? If not, why not? The New Workplace Handbook is a comprehensive guide to the evidence available on how modern working practices and technology affect the people in organizations. Within a broad psychological framework, leading experts examine how people work, their experience of work, the impact on productivity and performance and the human resource implications. Guidance is offered on a range of different methods, tools and practices that can be used to guide the design and implementation of modern working practices to ensure that pitfalls are avoided and the best possible results are obtained from new initiatives. Indispensable for consultants, this Handbook will also be useful for students and scholars in the psychology of business, human resource professionals and anyone involved in the management of new working practices.
Personnel Literature
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Call Centers and the Global Division of Labor
Call centers have come, in the last three decades, to define the interaction between corporations, governments, and other institutions and their respective customers, citizens, and members. The offshoring and outsourcing of call center employment, part of the larger information technology and information-technology-enabled services sectors, continues to be a growing practice amongst governments and corporations in their attempts at controlling costs and providing new services. While incredible advances in technology have permitted the use of distant and "offshore" labor forces, the grander reshaping of an international political economy of communications has allowed for the acceleration of t...
International Review of Industrial and Organizational Psychology 2007
This is the twenty-second in the most prestigious series of annual volumes in the field of industrial and organizational psychology. The series provides authoritative and integrative reviews of the key literature of industrial psychology and organizational behaviour. The chapters are written by established experts and topics are carefully chosen to reflect the major concerns in both the research literature and in current practice. As in previous works in the series, this twenty-second volume provides scholarly, up to the minute reviews and updates of theory and research, covering developments across a wide range of established areas and emerging issues, including: socialization in organizati...
Contemporary Ergonomics
This is a volume in the international "Contemporary Ergonomics" series, which forms a record of the proceedings of the Annual Conference of the Ergonomics Society, held at Warwick in 1994.; The refereed contributions cover the full spectrum of current experience and practice in ergonomics, and its relevance to the workplace, industry, transport, the home and leisure pursuits. The keynote address is entitled "Function Allocation in Manufacturing" by Colin G. Drury of the State University of New York, USA.
